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Very good 7.9
Based on 7100 reviews

Agoda Verified Reviews

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Very good



based on 7100 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.6
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.3

5.3 Arunraj P.
India
June 27, 2015
Not worth the price and shud be downgraded to 3 st
Reception and security staff are helpful
Room was rundown Bathroom flooding Whole interiors should be revamped Can grade 3star - overpriced just because of location

8.7 teo K.
Singapore
June 26, 2015
Clean and good location
Room is big and clean . Location is superb
Will book again if go to kl

7 Weng L.
Australia
June 26, 2015
excellent location
location, friendly staff and clininess
we love the location of hotel, very convenient to all the facilities - mono rail, shopping mall, food etc. if travelers do not have their own car, this hotel is central to everything. Breakfast is very 'ordinary', choice of food is limited. we were quite disappointed in fact we went out to look for breakfast on our third day. we were in executive room and our room shower is not water tight; after shower, the floor outside the shower door is often very wet. also the wash basin is of poor design - there is no mirror in front of you. to shave, you have to step sideway for the mirror. other than that, i think it is a good hotel

6.7 Mei N.
Indonesia
June 26, 2015
ok
location
Ok

10 ng L.
Malaysia
June 26, 2015
strategy location and fair price
location, price, clean and tidy
Above expectation

7 Hanny D.
Indonesia
June 25, 2015
room is so standard compared with the rate.not val
location.
nothing special.not so clean furniture no luxury

6.7 zdenek B.
South Africa
June 24, 2015
All good except some of receptionists
location, location, location
As I am coming over the years, and few times a year...I found Piccolo Hotel good value for money. Every time the carpets and floors are a bit more run down then last time, but still I like it. Only this time I had really unpleasant entry - I flew to KL after I fractured my feet while already travelling, and courtesy of totally uncaring receptionist I had to wait from 7 am for my Executive room, until I gave up at 1pm and booked half day in rubbish hotel opposite just to lie down and elevate my feet, because he told me the room will be ready only after 3 pm... Although he offered me Twin Superior at 10 o'clock, I would not get any refund for my prepaid Executive Room rate difference, I was told. I asked him few times to let me lie down somewhere just to reduce swelling and pain, but sadly it wasn't gonna to happen. I was repeatedly pointed to sit down in one of those stainy chairs in Reception with sun burning from behind, the other few chairs in the middle of lobby were busy. I mean I expect no crying sympathy, but this total lack of any compassion would be expected in low seedy hostel, not in Piccolo which claims to be 4 stars.. I came back at 7 pm, room was ready, when I got upstairs, it was the smoking floor, whereas I requested non-smoking room while booking via Agoda as usual. This time the evening receptionist, Jessica, which I remember from previous visits as very professional, told me it was the only room available as Executive, and called someone to authorise upgrade to Suite, which was permitted, and I spent two nights at Suite, staring at TV over my raised leg. So once more, thank you Jessica, for being the flag carrier for Piccolo Hotel, and not so thank you to the other lot of morning individuals, who seem to float behind desk in a herd of loud and laughing fellows. And last observation- there is almost no Wifi reception at this Suite bedroom, only good signal to be caught is while on toilet...so next time the cheaper, more merrier..

8.3 John L.
Indonesia
June 24, 2015
Satisfactory
Location

7.3 Ijong H.
Malaysia
June 24, 2015
Location Location Location
Location Location Location
Thye reason to stay here was the proximity to Bukit Bintang and it is right on the doorstep

5.3 Heng W.
Malaysia
June 24, 2015
Great location to stay overnight.
Location, size of room and ckean
Ok