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Recent customer comments

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All reviews (7067)

Business travelers (931)

Couples (2928)

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Families with young children (914)

Families with older children (524)

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Very good
7.9
based on 7067 reviews
Hotel Condition/Cleanliness
8.1
Facilities
6.6
Location
9.3
Room Comfort/Standard
8.0
Staff Performance
7.8
Value for Money
7.8
Food/Dining
6.3

6 Siew T.
Singapore
May 24, 2015
Starting to feel not as good now...
location, price, staffs..
I am a regular customer of Piccolo. I must say that things were "breaking apart". Cleaniness: Many small flying insects were spotted around both shower and toilet cubicle. Please take note of that.

6 SOONG L.
Malaysia
May 08, 2015
heart of the city
friendly staff,central location,clean room
Easy to go anywhere.a lot shopping center nearby.

8 Binti D.
Malaysia
May 10, 2015
I love the location
Great location, shopping and friendly staff
Overall satisfied!

9.3 Po Y.
Singapore
May 07, 2015
Cozy Room and near major attaction
Location, staff friendliness and comfortable room
Registration is a breeze. However, with just 2 staff manning the counter, it might lead to long waiting time for check in/out. Room is comfortable and overlooks the pavilion mall. Hotel is within walking distance to berjaya times square and pavillion mall. Housekeeping staffs are very polite.

7.3 Lam M.
Singapore
May 04, 2015
nice location and spacious living
the staff are friendly and location is very near.
it was an enjoyable stay and I really enjoyed my trip to KL. the room is very spacious and clean. seems like the staff did a good job in the cleaning thru the responses in the feedback. the cleaning staff is quick in their services when I requested something from them. I will come back to piccolo again when I and my gf is visiting KL.

8.3 Yik C.
Hong Kong
May 04, 2015
Good location, big room size
good location, comfortable room, helpful belt boy
Very close to Pavilion, Lot 10, Fahrenheit88, 15 mins to Times Square, 20 mins to KLCC!!! Really good location!!! Comfortable room and nice room size.

7.3 Zainuddin S.
Singapore
May 05, 2015
Mr
No room service; no staff;
Everything is chargeable, even the extra pillows and change of towels.

8 Priscilla W.
Malaysia
May 06, 2015
Good location
Location, cleanliness, space
It was a good stay at this hotel. Well situated. Had complimentary car parking as well which is a bonus in Bukit Bintang.

8.3 Yao W.
China
May 06, 2015
Overall good
Clean, location and environment

6 Hian C.
Singapore
November 21, 2015
Good location
Convenient, comfortable, friendly staff
It was a pleasant place with friendly and helpful staff.