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Very good



based on 7198 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.9
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.3
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Hui S.
Brunei Darussalam
April 22, 2015
Business traveller
Clean, location, reasonable price
Satisfactory.

Bun C.
Malaysia
April 21, 2015
Clean room and great hospitality
Clean, friendly staff, quiet
Good

Patrick T.
Malaysia
April 20, 2015
Good but alot of room of improvement.
the guards is always smiling and greet u. The room is clean and comfortable. The location.
is very decent and good. If the hotel front desk staff is more friendly and put a smile on their face when they help us to check in, greet us, talk louder and not just whispering to themself only they can hear and pls look at us when they are talking to customer. Just need some improvement there and the experiance will be excellent instead of good. I give good because the guard is very friendly and greet us plus the smile on their face let me know that they take their job seriously rather than the front desk. I come from customer service line so all this small details I think is very important to any service line.

WONG T.
Malaysia
April 19, 2015
Good location
Perfect location, clean & comfort
Mostly is Good.

henry L.
Malaysia
April 19, 2015
great location, marvellous room
location, room, staff
Comfortable, convenience, ideal hotel to stay.

Adiyah N.
Singapore
April 16, 2015
Location
Good location, convenient to everywhere and good customer service.
Awesome

ZE T.
Malaysia
April 16, 2015
Hi, I would like to order the following. Account
Hi, I would like to order the following. Account - 11644329 - Rich Wing S/B PO - 20150416 2 Order for 16k IGO 2 Order for 22k IGO Thanks. Regards, Connie Ting Rich Wing S/B
Hi, I would like to order the following. Account - 11644329 - Rich Wing S/B PO - 20150416 2 Order for 16k IGO 2 Order for 22k IGO Thanks. Regards, Connie Ting Rich Wing S/B

ZE T.
Malaysia
April 16, 2015
Nice hotel with comfortable bed.
Nice hotel with comfortable bed.
Nice hotel with comfortable bed.

Nur R.
Singapore
April 15, 2015
Near to every shopping malls that's great.
Strictly area only.
I was not greeted upon arrival..when i first step to the entrance, the ambience is bad.. The restaurant is dark, the kitchen is messy, the first impression of the hotel totally turn me down..as if im entering a haunted house..unsure where is the exact entrance.the counter staff is friendly. But i think one of the indian staff is quite rude.. He literally shout at us. Because we don't understand his accent. He's acting like an uneducated person and immoral.Duh.im so pissed with that guy..the wi-fi is damn slow moreover the housekeeping didn't do a great job. As our towel is not changed. It shows how unhygienic the people here..no swimming pool and no gym.. BIG LOL.. 4 star?? I think there is much more affordable and cheaper hotel compared to yours that provide the customers with better service and necessities.. Build in a well known, high class area in bukit bintang. But low standards.

William M.
United Kingdom
April 15, 2015
Boutique hotel in the heart of Kuala Lumpur
Easy access to F&B, central shopping area and room design