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Verified traveler reviews

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Very good



based on 7153 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.7
  • Location 9.3
  • Room Comfort/Standard 8.0
  • Service 7.8
  • Value for Money 7.8
  • Food/Dining 6.3

john S.
Australia
March 23, 2015
gloomy room
convenience, clean, front desk staff
I had a very gloomy room that was dark and dingy. certainly not four star, 3 star at best

Gan K.
Malaysia
March 22, 2015
Great location and get free upgrade to deluxe room
location, location, location
Just stay for one night at this hotel. The location is great, Lot 10, Farenheit and Pavillion are in walking distance. But the hotel need some renovation cause the lobby seen like old

Muhamad S.
Singapore
March 22, 2015
Great Location
Shopping, Dining and Location
Stayed here twice before, convenient for shopping and variteies of dining places.

Boon T.
Singapore
March 20, 2015
Good location
Location clean shopping
Just ok

Man Y.
Hong Kong
March 19, 2015
good location. bad experience
location
I go kl over 15 times. The worst experience that I never have. Very convience to travel everywhere. 1St day arrive 11:30pm. Very slow check in. I haven't eat anything since 3pm. And they provide the smoking floor to me. I paid already, should reserved a non smoking room for me. The room look dirty and messy. Bed is so hard. Cannot sleep well before my fitness workshop on sunday. The 2nd day, they provide the room much better. It's ok. Nice. But the worst experience is 3rd, 4th day. I suffer lots of Mosquito bite on both leg inside the hotel room. Even I killed 2. Still have. Awful experience that I never never have. Never again. T-T

Helen L.
Singapore
March 19, 2015
Convenience
Comfort and Convenient
The room is nice and comfortable. The Reception was not prepared for our check-in. I have booked 11 rooms and the reception was not prepared. We arrived at the hotel after 3pm. We have to wait almost an hour before we got our keys. It would be nice if they have prepared the keys in advance. The reception staff was not very friendly but the concierge are helpful.

Helen L.
Singapore
March 19, 2015
Convenient place
Convenient and Confort
The room is nice and comfortable. The Reception was not prepared for our check-in. I have booked 11 rooms and the reception was not prepared. We arrived at the hotel after 3pm. We have to wait almost an hour before we got our keys. It would be nice if they have prepared the keys in advance. The reception staff was not very friendly but the concierge are helpful.

Helen L.
Singapore
March 19, 2015
Convenient Place to stay
Comfort and convenient
The room is nice and comfortable. The Reception was not prepared for our check-in. I have booked 11 rooms and the reception was not prepared. We arrived at the hotel after 3pm. We have to wait almost an hour before we got our keys. It would be nice if they have prepared the keys in advance. The reception staff was not very friendly but the concierge are helpful.

Fendi L.
Malaysia
March 19, 2015
Good location
carpark, location & comfortable
overall ok.

MARIA Y.
Singapore
March 18, 2015
great location
Accessibility to shops and restaurants, central location and attentive staff.
It was a repeat stay for us as we like the ambience and friendly staff.Its location was definitely a plus point. Looking forward to our next visit there.