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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450

Excellent 8.1
Based on 3961 reviews

Recent customer comments

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based on 3961 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 7.8
  • Food/Dining 7.5

5.3 Mei L.
November 02, 2015
Long Q for check in or check out
Room was clean, nothing else special
Overall was ok. Just the check in and check out section need to be improve. Its too slow to proceed.

4.3 keah F.
October 31, 2015
Old, dark and overpriced

October 31, 2015
Good Stay for Business Trip
Location, Cleanliness, Comfort
The check-in process takes too long. A photocopy of ID/passport is needed.

4.3 Lex L.
October 29, 2015
Nothing special
Poor facilities, no KLCC view even I had book and requested early in Agoda website. This 1304 room has No Astro, No Chinese Channel, the Kettle was not functioning at all, no tissue box, bed lamp (1 side) not function, toilet WC can't flush properly. U may check this room no. 1304. TQ

7.3 Yi J.
October 29, 2015
Nice stay
Clean, polite staff, nice foods

4.7 Chin J.
October 27, 2015
Bad experience
it was my bad experience in my entire life. is doesn't matter delay my check in timing. and give me a wrong room that I request king bed size and KLCC view room. they arrange me twin super single room. after change the room that I request then without any view and some more the TV something wrong , no sound at all. the time I was damn tired already . thinking to have a nap before my dinner. end up almost 5pm I just done my check in and no view room. this is very bad experience , and I called up for 2-3 times for chasing them to do arrangement for me. I won't recommend all my friend for this hotel anymore. definitely no worth the money. Is overrate of this so called 5star hotel.!!!

8 Lam L.
October 26, 2015
Best location, comfortable, friendly and helpful
Wonderful and good location. Comfortable and spacous bath room. Staffs were very friendly, helpful, professional and good in English communication.
Short visit, the hotel is wonderful and good location right on the shopping center. So warm welcoming. We booked a deluxe room which was very clean, comfortable and spacious bath & room. Glorious views from the room especially at night, we can see the twin tower and gardens.Staffs were very friendly, helpful, professional, respond fast to your needs and very good in English communication. We were very happy and satisfied to stay in this hotel for recreation, relaxation and shopping. We have been recommending this hotel to all our friends and family.

7.3 Rita K.
October 25, 2015
Generally satisfied.
1. Staff very helpful. 2. Front desk was impressive 3. Good location

7.3 Bozz L.
October 25, 2015

7.7 Thomas M.
October 21, 2015
Location and comfort
The location was very central and it was easy to get around