arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450 - Show map

Excellent 8.1
Based on 3982 reviews

Recent customer comments

Filter by traveler type

based on 3982 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.5

March 29, 2015
Nice staying experience
Wonderful staffs, nice breakfast , convenient for shopping
Great stay and will visit again.

Misha A.
March 26, 2015
Great Hotel
Location, service and rooms
It was great and staff was friendly and love the location of the hotel.

max W.
March 26, 2015
Good Location Hotel
Location and Food
Pleasant stay in this hotel. But I think the attitude and the efficiency of the staff at the reception counter need to be improve. I like the restaurant in Prince hotel, Chinese, Japanese and room service food was great.

navayathparambil M.
March 26, 2015
nice a day
kitchen pool bar
Very good

navayathparambil M.
March 24, 2015
very good
room kitchen

Halim T.
March 24, 2015
Just a mediocre standard.
location and view
Just a standard level. Not really extraordinary given the 5 star rating. Staff service was bad. No smile. The room was not ready for check in even after the normal check in hours. Need to wait another 2 hours. The only good was the location.

Zahari Y.
March 24, 2015
good...clean...worth it

March 23, 2015
refurbishment need to be done
Staff are friendly. hotel is nice and clean.good location
I need to change to another rm as I got problems with the entrance door and the bathroom door (to tight to open and close) after the maintenance cannot verified the problem. Second rm I got problem with pipe leakage..But I have to bear with it cause I wasted alot of time transferring from the first rm to the second rm Other than that everything is fine

Ahmed S.
March 23, 2015
Big hotel in the hear of KL
location, rooms are big, lobby area is nice
this is a big property in the heart of KL just opposite of the Pavilion mall, it has all the marking of a 5 star hotel. However I found that the staff lacked that attentiveness one might expect from such hotel. Also charging ludicrously for WIFI (unacceptable in 2014). last but not least mysterious charge made to my credit card (about 25$) few days after I left, where by I was sure to clear all bill before leaving. I emailed the hotel few times to explain the reasons for the charge but no answer till date.

March 22, 2015
Strategic location
Pavilion was directly opposite the hotel! Breakfast buffet was great with wide range of choices.