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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450 - Show map

Excellent 8.1
Based on 3995 reviews

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Excellent



based on 3995 reviews
  • Cleanliness 8.3
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 7.9
  • Food/Dining 7.5
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Firdaus R.
Singapore
August 04, 2014
nice
Good location
sense, empathy, and genuineness. There's the phrase "hospitality personality," which goes further than cheerfulness. That's important, but so are natural kindness, graciousness, humor, and joie de vivre. A person who quietly makes guests feel comfortable and important. A great, five-star hotel employee also thinks things through. He or she has a sense of priority, attention to detail, practicality, follow-through and efficiency." You could boil all this down to the question: does the guest feel that a hotel staffer really cares about them? Sadly, I'd say that this happens 10% of the time.

Stephanie C.
Australia
August 02, 2014
Memorable experience at Prince Hotel
Staff, facilities (pool, gym , spa ) , rooms
Prince hotel provided us a 5 star experience in everything. Concierge and all staff were so helpful and the hospitality offered at this hotel was excellent ! We will definately come stay at this hotel again.

steven C.
United Kingdom
August 01, 2014
1 week stay in july 2014- rubbish
free parking. there weren't 3 good things to report. outdated hotel that needs a total refurb. awful beds, very uncomfortable, even after complaining and getting an upgrade to a 2 bedroom apartment.
This is not a. 5 star hotel. 30 year old decor. Reception slow and inefficient. Also too small reception and only area with free wifi so always full of people checking phones. PAYG wifi in rooms. Small pool. Sometimes needed to wait 15 minutes to get service. Taxis from hotel with meter and double the normal price. Breakfast limited. Poor juice and cereal selection. Bad coffee. Breakfast/ Dining area too small and busy. Building site next door. Overall NOT recommended. Better options locally.

Nursolehah A.
Malaysia
August 01, 2014
Excellent
Comfortable, relaxing and luxurious

May T.
Malaysia
August 01, 2014
Comfortable Hotel
Clean,Friendly Staff,Good Sertvice
Will go Again!

FWU S.
Malaysia
July 31, 2014
Cozy Hotel & Perfect Stay
Location, Great Service & Value for money
First time stay with Prince Hotel KL and its really amazing stay with this hotel. Started with a great check in, even its long queue and the check in counter staff is friendly and professional. Greeting with great smile and offered me a welcome drink as the room is not ready for check in. The room is clean and well maintained (though it's a 10 years plus hotel building). The view was awesome KLCC view and the bed is incredibly comfortable. You will never regret to choose this hotel and I will be back & stay with this hotel in October if possible

Chai L.
Malaysia
July 31, 2014
good
good

Jim N.
Malaysia
July 30, 2014
Generally pleasing
Room size, location & hotel ambient
Had some good time with the kids. Chinese dim sum was good. Swimming pool was sufficient in size despite the crowds.

Wayne W.
Malaysia
July 30, 2014
Nice Stay
super location. Friendly staffs. Value for money

lim C.
Malaysia
July 30, 2014
hotel abit old..and carpark very quite..
bath room is ok
hotel dirty and the room not same with photo..not nice