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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450

Recent customer comments

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based on 3936 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 7.8
  • Food/Dining 7.5

May 19, 2016
Good location
Easy access

7.2 Daisy A.
May 15, 2016
No good night sleep
I dont know about other rooms, but mine was 1502 and I couldnt get a decent sleep because the mattress has lost its springiness. I found myself sleeping sunken to the bed base and couldnt imagine if there my partner was there and I call myself petite in build. The only reason why I didnt make a big fuss is because by the time I got to the bed it was already past midnight and I hate to switch room again. Thank God it's only for a nite stay.

5.2 Tari S.
May 17, 2016
Old hotel
Big bathroom, the room was not too clean, old hotel, old interior, it is within walking distance to suria KLCC mall.

10 Irwan S.
May 11, 2016

10 Irwan S.
May 11, 2016
Amazing Hotel

9.2 Chong Y.
May 16, 2016
Excellent hotel
During our 2 days there.. We truly enjoyed the comfort, it's cleanliness , nice breakfast with various choices fresh n delicious n most of all helpful staffs from house keeping as well. Our room was always spotless clean when we get back to the hotel. Thumbs up for Ms Alisha who was on duty during those days. Will sure go return for our next stays. Keep it up, Pullman!

9.2 Kamarul R.
May 14, 2016
Excellent choice
Everything is great

7.6 nicosius ..
May 09, 2016
weekend stay
it was okay

8.8 Diana T.
May 03, 2016
Huge room, good location
Stayed in the one bedroom apartment. The room is huge with fully equipped kitchen, dining area, sofa area and writing desk. I didn't think the breakfast at Level 10 was good. Mostly bread and pastries. Hot food was omelette and porridge. Was craving Nasi Lemak actually. Apart from that, the overall experience was great.

9.6 Najihah S.
May 03, 2016
Excellent location and Service
This is the 2nd time I'm staying at Pullman City Centre. 1st time for a business trip and 2nd for short holiday with families. Had booked 4 rooms during this stay and had arrived early at about 11am for check-in. Mr. Edwinson the front desk that is serving us was really helpful in finding us available rooms for early check-in. Not only that, he also took the effort to ensure all of us are located in the same floor close to each other. Room is general ok for superior, not that big and not that small. However, room is quite old with old furnishing. But then again, we were only in the rooms at night to sleep. Most of the time we are out and about. Reason for choosing Pullman is for its location just opposite Pavillion Shopping Mall. To get to Pavillion, we have to walk by the side of the main road and to the connecting bridge located near the Novotel hotel. As we are with kids and strollers, this could be one of the setback, and especially during raining days. Would be good if the main road infront of the hotel have a traffic junction direct to Pavillion. Staffs are generally all polite, nice and very customer service oriented. Kudos to them. Housekeeping is very prompt in delivering items. Breakfast spread is not that much though. Maybe because I've stayed in Marriot before. But quite lacking in Asian food. Their main dish is more towards Western liking. I must say the only main dish for Asian food is Nasi lemak. Overall, me and my family had enjoyed our stay. Given the location and value, we will stay there again.