Pullman Putrajaya Lakeside Hotel, Kuala Lumpur

believe Pullman is a respectable figure with well-recognised International standards in the Hotel industry and as reviewed by others from the Internet. I was assured it will be a good stay. I checked in and I was hoping to get a good rest, as I have been on the road since 5am. Problem with room 2241 (Jasmine Wing): The floor was not cleaned and there were stains everywhere. My feet turned black after inspecting the room. I requested for a smoking room but there wasnt any ash tray in sight. And the 6 pillows i wanted wasnt there, too. I called the Front desk. The Duty Manager, a Mr Lawrence, offered to come take a look. He said the stains were paintwork leftover from the renovation. Now, if the room wasnt ready, why was I checked-in? As such, I was given another room just down the corridor. Problems with Room 2237 (Jasmine Wing): The floor still has stains, and it looks like something was amiss. Mr Lawrence claims that the 'rough' feel and 'rustic' look of the room is signature. The pictures on the Internet showed otherwise. It was supposedly to be sparkling clean. And well-kept. I was tired and so accepted his claims. After Mr Lawrence left, I went to take a soak in the bath tub. To my horror, both hot and cold taps supplied hot water. You could say I was rather cooked after my bath. I called Reception and was told someone would come take a look but no one came. The air-conditioning in the room was no better. I waited a full hour, with the temperature and fan power to the max. Its still as hot as ever. I called again and was told the same thing but no one came. I was really fed up. Tired and dazed with all the problems, I managed to doze off for awhile. Only to be awaken by children screaming and shouting and running about along the corridor. Oh my God! Is this a Pullman Hotel that I checked in? And then I heard a leaking sound from the toilet. Guess what? The piping broke. And water filled the toilet floor. I called Reception. No one picked up.