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Recent customer comments

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based on 8614 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.2
  • Location 8.1
  • Room Comfort/Standard 6.4
  • Service 6.2
  • Value for Money 6.7
  • Food/Dining 6.1

Lim D.
June 08, 2014
Good location
Pleasant and convenient. It was easy to get around.

Thi N.
June 08, 2014
I feel comfortable for staying here
Breakfast and services are good and convenient position for shopping

Gim C.
June 07, 2014
Very closed to local restaurants.
Good location, reasonable prices and big room.
Stayed for a week and the housekeeping forgot to provide floor mats at least three days.

Maria R.
June 07, 2014
Standard room type so ugly & dirty.
Not so pleasant.rooms quite old and unfriendly staff.I need to keep chasing for a replacement of a broken hair dryer.overall..Im not coming back to this hotel!

Mooi Y.
June 06, 2014
Unpleasant due bad condition in bathroom which was leaking, old furnitures and access to parking was so troublesome because it was close after 12am onwards

Faizal L.
June 06, 2014
cosy room
close to shopping centre, friendly staff , comfortable room
close to shopping centre, friendly staff , comfortable room

Irwanto I.
June 05, 2014
great hotel in bukit bintang
near the town, easy access, nice room

Mohd S.
June 05, 2014
Pleasant getaway
Centralize location, Spacious room and friendly staffs.
Been staying at this hotel most of the time. And was a pleasant stay.

Nabil D.
June 05, 2014
Very bad, dirty, staff not good
around the hotel, also they deal some rooms with staff Old Hotel, room really dirty, the bad baddest hotel i've never stayed in my life. Even for Free i won't come back. I wanted to check in around 12, the guy ask the 15€ for taking the key before 2pm, also they needed 1h for bringing my luggage in my room. I called many times the reception. Also the night my room key didnt work. The last day, staff ring in my room at 11am for check out!!!!! The hotel is too dirty, noisy, no safe. Bathroom too dirty, too old. No wifi in the room. I dont recommand this Hotel. However i chose a deluxe room! Really its not a 3 stars.

Belinda N.
June 05, 2014
Would not reccomend this hotel
Good location, close to restaurants and shopping
We have stayed here before & reluctantly booked again as we had family staying there. Not much has changed in three years. I was hoping it might of improved. (Wishful thinking) the room itself was ok until the people with children in the next room kept yelling & screaming until 1am. We asked to move the next day which was fine. The room was not as good as the first one. The tv remote didn't work & asked for it to be looked at but that didn't happen. Had a good nights sleep until the third night where another family was next door and screaming and yelling until 2am. Don't try and punch the walls because they are hard and hurt your hand. If you want a good nights sleep find another hotel.the staff were friendly and breakfast was good but next time I will stay somewhere else. The restaurants that are nearby are good and there is an Irish pub just up the road if you want to watch AFL, NRL etc..