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Agoda Verified Reviews

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based on 8587 reviews
  • Hotel Condition/Cleanliness 5.9
  • Facilities 5.2
  • Location 8.1
  • Room Comfort/Standard 6.4
  • Staff Performance 6.2
  • Value for Money 6.7
  • Food/Dining 6.1

6.7 Allen L.
Brunei Darussalam
January 17, 2014
Near bukit bintang and many interested place
nice breakfast, nice spa center, center locate
very near famous place and easy to walk around in busy bukit bintang area

January 17, 2014
Not bad, but there are a few things to improve
location, spacious parking lot
+ good location + spacious parking lot - the wall is very thin. woke up one at midnight because of next door's laughter noise - the room is kinda old - Agoda stated got queen bed for superior room, but apparently no queen bed is available for superior room. Please change that. Luckily i was upgraded to Deluxe room for free which got queen bed.

7 Alesha R.
January 17, 2014
cheap & central located
central location, easy access to public transportation, comfortable room
fast check in, fast check out, i like this.. old design room but comfortable, cheap & central location to night life, shopping n restaurant

5.3 Dafir B.
January 16, 2014
The room I stayed was poorly maintained
Near to shopping places, easy to find food and nightlife was buzzing
The initial room given was very poorly maintained. The bathtub was leaking, and the room smelt stale. They gave me a Premier room after highlighting this to the reception.. That is good.

January 16, 2014
great !
fast internet connection in room, large bed , friendly staff
i enjoying my stay , i will book this hotel again when my next visit there.

4.7 Mohamed D.
January 16, 2014
Unsatisfactory services provided.
Not a pleasant stay with unsatisfactory services provided by hotel staff generally.

5.7 Douglas C.
United States
January 16, 2014
not a good stay....
location, nearby restaurants, downtown
i paid a lot of extra money for an 'executive' room on a 'premier' floor. there was supposed to be a lounge exclusively for these nicer rooms. there was no lounge. they closed it some time ago. the rooms were no different than much cheaper rooms- same size, maybe fresh paint and the dirty carpets might be a bit less dirty than the less expensive rooms. i stayed there 10 nights. my carpet was never vacuumed. i felt sorry for the room cleaners- they were expected to take care of far, far too many rooms.... an incredibly boring breakfast buffet was available with almost no changes from day to day and very few selections. only 4 food items for lunch on their menu- perhaps 5 or 6 things on their dinner menu. a woman was standing at the egg station looking bored one morning. i asked if i could have 2 fried eggs. she just pointed to the very cold, unappetizing eggs (somewhere between scrambled eggs and a paper thin omelet) in a big pile. they used to cook eggs to order, no longer. if not that it was terribly overcooked, cold, fried eggs in a pile in a metal container. there was a bar across the street that truly blasted music until 5am (or later) 3-4 nights of the week. i complained to the front desk, informing them that there was 3 am deadline for loud music in kuala lumpur. they suggested i send an email to the city government when i got home. i got 2-3 hours of sleep, or less, on that night. all i got was a smirk when i suggested they complain to the police or some city government office. very good, and quite expensive western restaurants, right outside the hotel- but mediocre food at best in the hotel. do not stay there if you expect adequate meals, a truly clean room or a good night's sleep. i have stayed a few times at this hotel before, it has really gone downhill. learned my lesson.

3.7 Natalina G.
January 15, 2014
bad hotel with bad services/facilities
location,food and shopping area
honestly i cannot feel enjoyed to stay this hotel, the room just to put bags and i waste my time at outside hotel

8 Ida Y.
January 15, 2014
Location, price, shopping

6.7 Lawrenz S.
January 15, 2014
Value for money
Centrally located
I was a business trip and this was a very centrally located hotel and great value for money. It is just next to plenty of eating places and drinking holes.