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Recent customer comments

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Good



based on 8659 reviews
  • Cleanliness 5.9
  • Facilities 5.2
  • Location 8.1
  • Room Comfort/Standard 6.4
  • Service 6.2
  • Value for money 6.7
  • Food/Dining 6.1
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SIVAKUMAR S.
India
November 28, 2014
good
have stayed previously in radius international, its a good experience
very nice

Norrizal S.
Malaysia
November 28, 2014
Friendly Staff
Friendly Staff. That is all.
Friendly Staff, but the room below par, Food/Dining experience, again, friendly staff but food is boring

Peter P.
United Kingdom
November 28, 2014
If you get past Reception...
Location, internet connection and view from the window
I am not surprised that the Soleil gets mixed reviews because it is a hotel with very clear pros and cons. For me, the pros were the hotel's location near to the monorail at Bukit Bintang, near to a Hop on, hop off bus stop, and near to the open air eateries at Jalan Alor. The room was functional and had a good view (14th of 18 floors), the wifi connection was strong and the pool was manned and relatively empty. However the reception staff were hopeless. Why do not hotels in this region train their reception staff better? These staff are our first point of call and the ones at the Soleil hid behind long queues and indifference to guests' needs. Breakfast was modest and overcrowded (the hotel was apparently 70% full). The tour desk was a mine of out of date information but the concierge was helpful and much more knowledgeable. Despite extending, I will not be returning because I have been exasperated by the truly incompetent front desk.

richard T.
Malaysia
November 28, 2014
Good rate
Location, Rate, surrounding bars

Mohd S.
Malaysia
November 27, 2014
Easy to Bukit Bintang Main Attraction Centre
Easy access and Near Shopping Mall
Convenient and easy to food areas and shopping malls.

DATU E.
Malaysia
November 25, 2014
Good hotel
Pool
Was fine.

Pg H.
Brunei Darussalam
November 25, 2014
Room condition
Location, basement parking , middle of the city
We had stayed at this hotel afew time . This time I was given a worst room which is in 10th floor..

soong M.
Malaysia
November 24, 2014
Good destination
Good destination
Good destination

Ridzwan R.
Malaysia
November 24, 2014
Great Location!
Location
Pleasant stay, close to everything. The hotel is a bit old but refurbished, no extra power plug point in room to charge your phone, no fridge in standard room.

ROHAYU M.
Malaysia
November 24, 2014
hotel stay
nightlife good food and shopping area
not so plesant, but bearable due to efficient and freindly staff