Customer Reviews
Golden Triangle
Guest Rating: 3.7
Joseph P.
Australia
Business Traveler
Date of Stay: 29 Oct 2008
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Overall the stay at this Hotel was very good, ideally located in the heart of KL with only a few minutes walk to all the major attractions. There are hotel closer the twin towers but I found this one to be better as itoffered more options, having the east and the west wings makes this a better option. I will stay here again.
- Good Location
- Big Rooms
- Very friendly Staff
Was only there for 2 days so I cant relly comments
- Sightseeing/Attractions Tip : Twin Towers
Review of Renaissance Hotel
Guest Rating: 4.2
Peter B.
Australia
Couple
Date of Stay: 19 Sep 2008
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The Renaissance Hotel was an excellent place to stay in KL. It is beautifully appointed and has a range of restaurants. Staff were friendly and helpful and made you felt very comfortable. We got an excellent deal through Agoda and would highly recommend it. The view of the twin towers ar night was amazing and memorable
Very well set up hotel - good rooms and great view of the twin towers. Pool area beautiful.Great position to get to tourist sites.
Excellent breakfast
Pressure on arrival to upgrade room at additional cost. Checked many times if breakfast was included and told it was then charged at end of stay - they did, however, not charge after complaint
- Sightseeing/Attractions Tip : The Hop on Hop off bus goes right by the hotel and this is an excellent way to get a taste of KL
What a night!
Guest Rating: 1.5
Peter S.
Thailand
Business Traveler
Date of Stay: 15 Sep 2008
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I think there are two hotels in this facility. When I went to check-in counter, I was told that it was in another wing. They apparently have east-west wing. However, the east wing that I was booked in, does not seem as nice as the west wing. Then they put me in a 'run of the house' room. If I had known that they would do this, I would prefer to book Nikko or some other places for US$20 more.
The room is old, the air-con control didn't work, so it was very cold. The carpet is infested with fungus or green-like creature. Bathroom is worn-out. I would have stayed at Nikko my usual choice.
None
Old room, fungus-infested carpet, worn-out bathroom, bedding/comforter looked like 2-star hotel.
Good location, that"s all.
Guest Rating: 2.3
Mats B.
Sweden
Couple
Date of Stay: 26 Jul 2008
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They gave us a bad room with view to their backyard you could look on the swimmingpool. How fun is that?? And a lot of junk. We had a single bed on the first night and wanted to change that after our first night it was a big deal from their side, so we get a room for smoker with a double bed in their peak season and you had to talk with their manager. So 5-star it is not and in no country perhaps for how big it is. In my opinion it is hopefully a 3-star. You pay a lot for nothing..
Near to the monorail. Friendly doormen.
They are constructing new buildings around and if you are unlucky you have the view of the backyard.
- Shopping Tip : You can buy a lot for the same prices in our country and you get more value for it. They have same prices in all country depending on which shop you go in to. So wait until you come home and buy things in your own country.
Less than expected
Guest Rating: 3.3
Khalid A. B.
Oman
Couple
Date of Stay: 07 Jul 2008
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I was impressed by the pictures I saw of this hotel. However the hotel in general was not that impressive. I had to struggle with drainge system of the bathroom.
I thanked god that I had to spend one night only in this hotel. I was not impressed.
Good staff welcoming.
I had severe problems in the bathroom drainage system. Flooded with water. I expected better conditions.
An excellent honeymoon
Guest Rating: 4.7
shajeel k.
Pakistan
Couple
Date of Stay: 24 Jun 2008
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Everyone should trust agoda and should visit Renaissance hotel for a stay in KL.
- Nightlife Tip : China town is very near and is worth going
Old hotel
Guest Rating: 2.3
Veronica F.
Philippines
Business Traveler
Date of Stay: 27 May 2008
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The breakfast buffet is not worth trying for 45 MR plus taxes.
- Nightlife Tip : Try to visit zouk disco which is just 2 mins away, but it is only open on Thursday, Friday, and Saturday.
Excellent Hotel
Guest Rating: 5.0
Thomas M.
Germany
Family with young children
Date of Stay: 26 May 2008
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It is cheaper to get a taxi from hotel than outside.
Renaissance Hotel, Kuala Lumpur
Guest Rating: 3.3
Mohammad H. B. M.
Singapore
Family with young children
Date of Stay: 05 May 2008
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The pool is very spacious, but should have jacuzzi for visitors too.
- Shopping Tip : Very near KLCCk, just 10 minutes walk. Five minutes walk to Monorail station.
A lovely break
Guest Rating: 4.7
Mary B.
Australia
Couple
Date of Stay: 20 Apr 2008
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We did not eat in the hotel, but I suspect it would have been of a high standard.
- Sightseeing/Attractions Tip : Walking distance to the Petronis Tower and the light rail.
23 Reviews :
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