Back to hotel info

Excellent 8.2
Based on 2470 reviews

Recent customer comments

Filter by traveler type

based on 2470 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.1
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.8

Nicholas L.
June 30, 2012
Lovely hotel with very accommodating staff
The bed- so, so comfortable. Great service.
Lovely room to retreat to with our two small children. Clean, fresh and an excellent and safe baby cot (which proved difficult for other hotels).

Nora S.
June 29, 2012
Perfect stay
Loved the Central Location
Nice, cosy hotel lobby. Room are spacious and clean. Breakfast are good with lots of choices to choose from.

Richard B.
United States
June 28, 2012
Total comfort in the heart of the city
great location: between the petronas twin towers and the kl tv tower. walk or take the monorail to a bunch of malls. very comfortable rooms. very nice swimming pool. fair price.
just a weekend getaway for us, but we are completely satisfied with our experience. kl is a very nice city to wander.

Daryl L.
June 28, 2012
Comfortable and well located hotel
you can walk around the hotel area to explore and klcc is just 7-8 mins away.

Gretchen Z.
United States
June 27, 2012
comfortable and fun place to stay
close to twin towers/great mall!
my friend and i had fun staying here; shopping nearby, running in the morning at the great park behind the towers (great little park for a short morning run!) lots of great places to eat in the mall--- not so much street food or little stalls near the hotel, but that's ok. the food at the hotel was very expensive; i didn't even drink a soda or a bottle of water from the hotel; quite expensive compared to prices in other places nearby--- but i would still recommend/stay at this hotel again. beds amazing and nice; pool area also beautiful!!!

Khair J.
June 26, 2012
Amazing hotel
Its Amazing Beds And Swimmingpool.
one of the best hotels i have stayed at around the world. it was a good experience overall. good clean rooms, great lobby to have a evening cup of tea and enjoy the ambiance.

Terence M.
June 26, 2012
Very nice hotel and very good service
Great swimming pool and balcony room beside the pool was great
very good location handy to rail and monorail network

Loh K.
June 25, 2012
Dirty, smelly and old
Good service from the waiter of the club only
Some of the complimentary which cum with the room booking are only give upon request.

Tan T.
June 25, 2012
great location
great location to KLCC
overall experience was great and satisfactory. staffs are very polite and professional. they have a nice pool and the room is big and clean as well. great location at the centre of KL. you only need 6 minutes walk to KLCC. you can also find good food, shopping and clubs who for those who enjoy night night life nearby.

Meg S.
June 23, 2012
Very nice hotel, not greatest location for tourist
Comfy beds, large pool, friendly staff
the renaissance is a great hotel. but if you're in kl for sightseeing and you like to travel the city on foot, i'd recommend the bukit bintang neighborhood instead. at renaissance you need to take a taxi or subway to get most places. therefore i'd recommend it more as a place to stay on business.