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Recent customer comments

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Very good

based on 1176 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 5.7
  • Location 7.1
  • Room Comfort/Standard 7.6
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 6.3

Zhong H.
March 29, 2015
Better than 5 stars
1. Cleanliness 2. Peacefulness 3. Friendliness
Overall it was a very great experience

March 26, 2015
Worst staying
Location, Breakfast, Coverage parking
1st time I'm staying this hotel, 1st image to me is really terrible, when I step out from lift they is a big hole and they just simply cover it with wooden board. The renovation job never progress!!! When I come in to room no bath tower provided, and there is no phone to call to reception, I have to walk all the way to downstairs and inform. After I settle down everything I have to check and send email due to my business trip, but the wifi server is down. I have to walk all the way down again!!! Lastly I feel there is some hygiene problem the carpet is very dirty, the bathroom also very dirty! There is no cup for brush teeth. U can stay if you don't mind hygiene issue! But for me I'll not going to stay anymore!

March 22, 2015
Cosy, clean & friendly staff
Clean & simple, friendly & efficient staff, nice surrounding
Very comfortable stay. Room was cosy and neat. Basic necessity all met. Check in was efficient and the friendly staffs made our stay wonderful. Although we had a little difficulty locating the hotel initially due to road works & bad weather, we realized it was in fact in a good location near to sunway lagoon. At first, we planned to go to sunway pyramid shopping after check in, but after we checked into the hotel, we feel the surroundings very serene n comfortable so decided to stay in the hotel and rest and enjoy the peace. The staffs were prompt and responded to our issues on the tv cable box and rectified the issue in less than half an hour. We stayed in the hotel for an early nite. The next morning, we chose to have our breakfast at Backofen cafe and went back to the hotel and rested some more until check out. We will come back to stay at this hotel when we visit sunway again.

Jazmin Z.
March 21, 2015
a great hotel
location, the room and the bfast
everything is just perfect. the choices of restaurants to choose for bfast.. the interior, the facilities, the service is all up to the standard.

lylia Y.
March 20, 2015
cleanliness, good breakfast choices, speedy front desk business in checking in and out.

Haekal H.
March 16, 2015
A jewel in sunway area
Small boutique hotel with great bathtub

Yew C.
March 16, 2015
Stay at Ruemz Hotel
Safety, Comfort and staff performance
I am happy of my stay over there as it safe and comfortable.

March 15, 2015
Efficient staff
Convenient, affordable and clean
Stayed for 4 nights. Superb location for visiting surrounding colleges. Plenty of choices for dining. Value for money

Boon S.
March 11, 2015
Cleanliness location
Might need to consider renovating the rooms

Michael C.
March 11, 2015
service, location, food
attand friend wedding dinner