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Excellent 8.1
Based on 6873 reviews

Recent customer comments

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Excellent



based on 6873 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 8.1
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 8.3
  • Food/Dining 7.7

Nurulhuda I.
Malaysia
March 24, 2016
Love our stay
Friendly staff.enjoy our stay.will come again definitely.but we are not happy with the pool for kids. Too deep for little children.

Marliana M.
Malaysia
March 23, 2016
Good but can be better!
cleanliness, location and wifi connection
I booked online and requested for king size bed. Requested again during check in and been informed that we will get the king size bed. Frustrated when they gave us 2 single beds when we got to our room eventhough they said we can get the king size bed during check in. Room is clean. Wifi connection is good. Got 1 shower and bath tub as well which is awesome! Food was okay during breakfast. Another room we booked cannot be entered the next morning around 11am. We called the reception and being advised to stay at room 1 & they will assist to open the room. The issue been rectified within 15min but then when we went out again to the pool, room 2 still cannot be entered again. The staff didnt give us any new key when she opened the room earlier so the 6 of us have to stay in 1 room to wait for the check out and during check out have to pay full amount for room 2. We want to de-stress and have a vacation & access card issue is not something that we have to worry about during our stay. Please make sure your access key is functioning before giving it out to your customer!

Mohd Y.
Malaysia
March 23, 2016
Reception staff too slow
reception staff too slow in check in - experience 2nd time

Suhaimi S.
Malaysia
March 21, 2016
Excellent Hotel and conveniently located to mall and public transport.
Everything is good. I will recommend this hotel.

azila W.
Malaysia
March 21, 2016
Weekend getaway
Value for money!

Ahmad A.
Saudi Arabia
March 21, 2016
I didn't enjoy
I didn't enjoy over all

Intan B.
Malaysia
March 21, 2016
A pleasant stay but...
location, value for money and comfortable
For only 3d/2n stay, it is a pleasure to stay here. Such a good condition for not so new building, as i believed had did their good effort to renovate the room with new outlook. The breakfast... even though stated from 6.30-10.30am, it not well prepared until after 7am with not so much of choices. Unfortunate for us, the elevator to car park was not functioning on 2nd and 3rd day of stay that lead to difficulty to us that travel with an elderly lady using a wheelchair.

Subhash K.
India
March 20, 2016
Excellent Hotel
Food, Location, Value for money
Pleasant

Chan N.
Malaysia
March 20, 2016
Choice Hotel
Clean, Convenient & Safe
Pleasant & comfortable.

Noraini S.
Malaysia
March 20, 2016
Under use of facilities
Location is convenient,lift is great,nice room
Very upset because I couldn't use facilities which I paid for.Pool close on Friday evening @ 5pm onwards. My children couldn't enjoy. If I know I will choose another hotel.I have been told to use pool only tomorrow. That's was very bad.Tomorrow we need to check out