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Shangri-la Hotel, Kuala Lumpur

Hotel Info

Photos

Customer Reviews [9]

Rating:

Number of rooms: 662

Location: Golden Triangle

Address: 11 Jalan Ismail , Kuala Lumpur, Malaysia

Shangri-la Hotel Kuala Lumpur Info

With an enviable location close to Kuala Lumpur's commercial and entertainment districts, Shangri-la Hotel is ideally placed for exploring the city. The nearby metro station connects to Chinatown and Central Market, while the shopping malls at Lot 10 are easily accessible through the skytrain. Rooms are beautifully decorated and well equipped with all that's required for a comfortable stay; those on the higher levels offer clear views of the Petronas Towers. Hotel facilities include restaurants, pub, spa, pool and gym, while the Horizon Club room offers a private space with complimentary snacks and cocktails.

Useful Information

Room Amenities

Shangri-la Hotel Kuala Lumpur - Room Amenities

Air Conditioning
Bathrobes
Daily Newspaper
Inhouse Movies
Desk
Hair Dryer
Internet Access (wireless)
Internet Access
Ironing Board
In Room Safe
Television
Television LCD/Plasma Screen
Bathtub
Shower
Separate Shower and Tub
Mini Bar
Kitchenette
Satellite/Cable TV
DVD/CD Player
Coffee/Tea Maker
Complimentary Bottled Water
Non Smoking Rooms
Internet Access (complimentary)

Facilities

Shangri-la Hotel Kuala Lumpur - Facilities

WiFi
Car Park
Smoking Room
Disabled Facilities
Hotel/Airport Transfer
Tours
Babysitting
Business Center
Valet Parking
Concierge
Room Service 24hr
Shops
Executive Floor
Elevator
Coffee Shop
Bar/Pub
Laundry Service/Dry Cleaning
Meeting Facilities
Restaurant
Safety Deposit Boxes
Salon

Sports and Recreation

Shangri-la Hotel Kuala Lumpur - Sports and Recreation

The recreational activities listed below are available at or near the resort; fees may apply.

Massage
Pool (Kids)
Jacuzzi
Gym/Fitness Facilities
Sauna
Steamroom
Tennis Courts
Spa
Pool Outdoor

Photos and Room Info

Horizon Club Executive Room The Hotel's executive floor, Horizon Club occupies the top five floors of the Hotel and offers a commanding view of the city's skyline.	Deluxe Room King - Rooms feature international direct-dial telephones, broadband Internet access, large in-room electronic safe, flat-screen satellite TV, coffee/tea making facilities, in-room fax and a comfortable executive writing desk. - A spacious marble bathroom and an indulgent bed with duvet make for a relaxing stay. - The room dimensions are 37 sqm/398 sqft.
Executive Room King - Rooms feature international direct-dial telephones, broadband Internet access, large in-room electronic safe, flat-screen satellite TV, coffee/tea making facilities, in-room fax and a comfortable executive writing desk. - The spacious marble bathroom offers a soaking tub and separate shower cubicle. - The room dimensions are 39 sqm/419 sqft.	Premier Room King - Rooms feature International direct-dial telephones, broadband Internet access, laptop charging socket, built-in electronic safe, flat screen satellite TV, coffee/tea making facilities, and a comfortable executive writing desk. - The spacious marble bathroom offers a soaking tub and separate shower cubicle. - The room dimensions are 42 sqm/452 sqft.
Horizon Executive King - Located on an upper floor, each Horizon Club Executive Room offers magnificent views of Kuala Lumpur or the hotel’s lush gardens. - Guests staying in Suites receive access to the private lounge, which also supports express check-in and check-out services. Rooms feature international direct-dial telephones, broadband Internet access, large in-room electronic safe, flat-screen satellite TV, coffee/tea making facilities, in-room fax and a comfortable executive writing desk. - A spacious marble bathroom with a separate shower, and an indulgent bed with duvet make for a relaxing stay. - The room dimensions are 39 sqm/419 sqft.	Lemon Garden Cafe Malaysia's most modern and quality live buffet style restaurant featuring open kitchen concept with live cooking using fresh ingredients coupled with friendly and efficient service.
Restaurant Lafite Glamorous and stylishly chic, Restaurant Lafite is the ideal place for an intimate dinner or a special occasion. The restaurant features an exquisite selection of creative cuisine complemented by an extensive range of wines and cigars from around the world.	Shang Palace Featuring an interior that reflects ancient Chinese grandeur, Shang Palace offers Cantonese cuisine at its finest. With dishes prepared by Executive Chef Lee Chiu Hung , guests are served food once reserved for the most elite members of Chinese society.
Cinnamon This engaging coffee bar is perfect for that morning cup of coffee, or for sitting and reading the paper while eating a fresh baked pastry.	Zipangu Zipangu offers a perfect harmony between contemporary design and authentic cuisine. The city's most avant-garde restaurant, Zipangu features a dedicated cigar lounge, a walk-in wine and sake cellar, individual sushi, grill and kappou counters as well as private, semi-private and a-la-carte dining areas.
Horizon Lounge	Horizon Lounge
Lobby Lounge	Swimming Pool
Poolside Terrace	Fitness Center
Function Room	Executive Conference Room
Lobby

Food, Drink and Entertainment

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Offering a superb range of international and local cuisine, our restaurants are sure to suit the most discerning diner.

Lemon Garden Cafe
Cuisine: Continental/Malay/Indian/Chinese/Italian, with vegetarian options
Malaysia's most modern and quality live buffet style restaurant featuring open kitchen concept with live cooking using fresh ingredients coupled with friendly and efficient service.

Shang Palace
Cuisine: Dim Sum and fine Chinese cuisine, with vegetarian options
With an interior accentuated by classic décor to reflect the ancient Chinese glory and grandeur, Shang Palace offers Cantonese cuisine at its finest. All prepared by master Hong Kong chefs and served in style befitting of an Emperor.

Cinnamon
Cuisine: Delicatessen & Beverages
An ultra-trendy coffee bar where guests can sip on preferred coffee mix accompanied by special jumbo-sized cakes, giant croissants, warm cinnamon buns and over-sized cookies. An ultra-trendy coffee bar where guests can sip on preferred coffee mix accompanied by special jumbo-sized cakes, giant croissants, warm cinnamon buns and over-sized cookies.

The Pub
Cuisine: Western/Local Menu & Beverages
For the quaint atmosphere of an English country pub, enjoy a leisurely drink, a light snack, a quick luncheon, a game of darts, snooker or simply unwind to the music and entertainment.

Restaurant Lafite
Cuisine: French, with vegetarian options
Glamorous and stylishly chic, Restaurant Lafite is the ideal place for an intimate dinner or a special occasion. The restaurant features an exquisite selection of creative cuisine complemented by an extensive range of wines and cigars from around the world

Poolside Cafe/Bar
Cuisine: Snacks & Beverages
Enjoy the casual atmosphere in the landscaped surroundings of the Pool Terrace, offering Continental and local snack specialities with a refreshing assortment of beverages.

Lobby Lounge
Cuisine: Afternoon Tea, Continental Snacks & Beverages
An ideal place for that special tête-à-tête with friends or to indulge in the delightful Afternoon High Tea offering. In the evening, a 'live' band entertains on the stunning raised fibre optic stage, the first of its kind in the city.

Lemon Garden 2Go
Cuisine: Continental Snacks & Beverages
The city's most modern deli-café offering freshly-made desserts in takeaway cups, gateaux, magnificent cakes, an assortment of freshly-made sandwiches, pre-made salads and dressings, exquisite homemade chocolates, freshly-baked breads and beverages. International reading materials, newspapers and imported products are also available.

Zipangu
Cuisine: Japanese
Fashioned after the modern 'Tokyo style' brasserie, Zipangu offers a perfect harmony between contemporary design and authentic cuisine. The city's most avant-garde one-stop entertainment and food outlets, Zipangu features a dedicated cigar lounge, a walk-in wine and sake cellar, individual sushi, grill and kappou counters as well as private, semi-private and a-la-carte dining areas.

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Customer Reviews

See all reviews[9]

Shangri-La, Kuala Lumpur

Guest Rating: 7

tami F.

United Kingdom
Family with older children
Date of Stay: 11 Apr 2009

Value for Money:		4/10
Location:		10/10
Staff Performance:		8/10

Hotel Condition/Cleanliness:		10/10
Room Comfort/Standard:		6/10
Food/Dining:		4/10

Location was good. Clean. Staff efficient.

F & B totally overpriced, rooms small.

Having stayed at many hotels all round the world of various stars, I would not put the KL Shangri-la anywhere near the top of my "return to" list. The location was great but other than that there was very little about it that made it stand out in any way.

Sightseeing/Attractions Tip : Walking distance to the Petronas Towers but not to the KL tower.

excellent hotel

Guest Rating: 10

eric H.

United States
Couple
Date of Stay: 11 Feb 2009

Value for Money:		10/10
Location:		10/10
Staff Performance:		10/10

Hotel Condition/Cleanliness:		10/10
Room Comfort/Standard:		10/10
Food/Dining:		10/10

Location superb, service excellent

None

My wife and I stayed on the Horizon Club Level and there was no negative experience. The food was excellent and it changed daily. The service was very first class and the surroundings were very nice. I cannot recommend any higher. The room was good and the hotel is located within walking distance to most central locations. The staff were very helpful to a first time visitor to KL.

Sightseeing/Attractions Tip : The monorail station is walking distance.

lovely place minus the construction noise

Guest Rating: 7

lois Z.

United States
Business Traveler
Date of Stay: 20 Jan 2009

Value for Money:		6/10
Location:		8/10
Staff Performance:		6/10

Hotel Condition/Cleanliness:		6/10
Room Comfort/Standard:		6/10
Food/Dining:		10/10

Great Food & Service. A good mix of locals & visitors, so there is a taste of real KL. The location is good, near the main upscale shopping center, the Twin Towers. If noise is an indication, good for nightlife.

They are under construction. The club floors are estimated at being closed for a year...they make no apology for giving you a Deluxe room 10 floors lower down. There's the noise and smells...the noise though is very considerate: 9 am or later only until 5 to 7 pm. The surrounding nightlife is not loud until around 2 am and then the bass is mplified until 3 am closing.

I cannot understand KL hotels...complaints seem to be completely ignored. Be it the Westin...very beige ... a better location for 'local color' outside ...terrible food....to the Istana, very nice but no business television stations in any language... they are quite simply completely nonresponsive... But of the three, if you're there on business, the Shangri La is the hands down winner... They also will provide FT and South China Morning Post along with the usual local & international newspapers. In their Lemon Garden Cafe, the breakfast and buffet restaurant, you can pick fresh herbs for your food...every night they had fresh roast turkey--they had no idea how to cut it but they kept trying---it was charming. Also from breakfast thru dinner there are Chinese, Indian, Noodle stations (not really any Malaysian but their Malaysian guests, I'm told, eat better at home). The staff, even the chefs were charming. Very very difficult to answer the satisfied/unsatisfied..but best of 3 and I hear the end of construction will bring many good things, and no need for excuses...

Shopping Tip : The Kinokuniya Bookstore in the nearby shopping center is the best and biggest I've seen in Asia.

See all reviews [9]

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What's nearby? / Directions :

What's nearby?

China Town
Art Gallery
National Museum
Petaling Street
Hard Rock Café

Nearest major airport :

Hotel is just 45 minutes from the international airport

Directions :
From Kuala Lumpur International Airport: Follow the direction "Kuala Lumpur City Center" to the hotel. The Express Rail Link and taxi service is available.

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hotel area map

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