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Michael A.
Couples
Australia,
January 05, 2013
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Had a great holiday in Kuala Lumper, the city is an exciting place to visit with lots of things to do and see.
The Hotel is in a great location, right between the KL Tower & the Patronas Towers.
The shops were close by which my wife loved.
I would recommend the Hotel and the City to everyone.
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Abraham T.
Families with young children
Indonesia,
January 04, 2013
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The Perfect Hotel
Lobby, Reception, Lounge, Rooms, Staffs, Facilities, Location, Transportation and everything else is just perfect.
10
Everywhere I go around the world, it will never go wrong with Shangri-La Hotels. From the moment I stepped in the Shangri-La Hotel KL, I felt like home. It was the NYE and different types of guests were arriving continuously in the lobby, but I can still feel the calm and soothing ambience in every part of the hotel. The staffs were very neat and willing to help with smile on their faces. The room I stayed in were just perfect and made me feel like writing a book about this whole amazing experience I had in Shangri-La Hotel. it's grand, magnificent and luxurious, with services beyond 5 stars.
Sightseeing/Attractions Tip:
From the hotel: 3 minutes walk to the nearest monorail station which can take you to Bukit Bintang, the shopping district. 5 minutes walk to Hard Rock Cafe Kuala Lumpur. Less then 10 minutes walk to Suria KLCC at Petronas Twin Towers. About 15 minutes uphill walk to KL Tower or simply take the taxi if you are all dressed up to dine in at the KL Tower revolving restaurant. Night clubs and some local indian restaurants are located just across the street.
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Andrew M.
Solo travelers
Australia,
January 04, 2013
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Great room however very small...overall a good hotel with good service, clean rooms etc
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Emma P.
Families with older children
Australia,
January 03, 2013
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perfect holiday resort!
so clean and pretty.... huge, with lots of activities.
7.3
we stayed at rr at a busy time. luckily for us we were stayi g in the ocean wing. much more expensive but just fantastic. big balcony with hot tub and lounge...... very nice room. private pool for ocean wing guests only which was lovely and quiet, although children often chose main pool due to the water slide. if u can afford this hotel i highly recommend. 50 minutes from airport but worth it. we now head off to the shangri la in town tanjung aru. praying it will be good and that i have made the right decision to split our stay as this ocean wing will be hard to leave!
Sightseeing/Attractions Tip:
nature reserve well worth visiting. our kids were little rangers and got to wear ranger gear which they were able to keep and helped cut up all the food for the animals and be the first to view the amazing orangetans and very cheeky monkeys!
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Nana K.
Couples
United States of America,
January 03, 2013
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Everything you can expect from a 4-star hotel
9.3
Besides the room had a slight smoke smell (we had a non-smoking room), everything was perfect as you would expect from Shangri-la.
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Luke S.
Solo travelers
Australia,
January 02, 2013
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A true luxury hotel
Overall quality and attention to detail
9.7
had an excellent stay, exceeded my expectations. quality of the hotel and rooms is very high, with a side-on view of the petronas towers. would make a couple of changes to the bathroom and there was some wear-and-tear on the room but overall excellent. location is good, either for taxis, walking or the monorail.
Restaurant Tip:
Highly recommend the Buffet Breakfast at the Shangri-la, you won't be disappointed.
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John G.
Couples
Australia,
January 02, 2013
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great service, and helpful friendly staff
cenrally located and within walking distance to major attractions..
9.7
we spent a fabulous five days over the new year period, staying in the horizon club with another couple. whilst we only took advantage of the wonderful afternoon tea provided once, we thoroughly enjoyed the breakfasts and the afternoon drinks from 5pm till 7 pm,a great place to relax and talk.
whilst i have stayed at shangrila hotels many times whilst on business, this was the first time for my wife and also for our friends. they really liked the 1000 count bed linen and the l`occitane toiletries, and left feeling thoroughly pampered.
we also attended the new years eve party in the hotel lobby. the decorations, service and entertainment was top class.
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Gilda S.
Families with young children
United Kingdom,
January 01, 2013
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Amazing location , superb service
10
The hotel was amazing and the room was more than spacious. Extremely clean, beautiful decorated and all the amenities were perfect.
The staff was more than accommodating by allowing us to stay until 5pm without a charge.
Well deserved 5 star
Restaurant Tip:
The Garden Coffee to Go perfect for a light lunch and perfect chocolates!!
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Ahmed A.
Couples
Egypt,
January 01, 2013
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Great Service, great location and great food....
Great Service, great location and great food....
10
Great in room dinning, and great buffet at lemon garden cafe, the best customer service and a great location infront of the petronas towers.
Shopping Tip:
Visit local shopping malls for great bargains in KL.
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Cheaulyn N.
Solo travelers
Australia,
December 30, 2012
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Great location for shopping
Easy access to shops, great breakfast buffet selection
10
The service staff were very helpful - porter did not expect a tip and nearly left before i could hand it to him.
Breakfast buffet had an impressive selection of international food.
I thought the size of the pool was a let down. it was a semi-circle shape with little room to do a real swim - more like a dipping area.
Pillow were very comfortable and for someone with allergy I had no issues sleeping through the night.
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