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Hotel Area:
KLCC
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Number of Rooms:
662
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Free Wi-Fi |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Shangri-la Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Fantastic
9.0
based on 1878 reviews
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All reviews (1878)
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Maria M.
Groups
Portugal,
December 25, 2012
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Great Location but Rooms need refurbishing
central, walking distance from the Petronas and other sightseeings
8
I always enjoy the way Shangri-la makes me feel at home. The staff is impeccable and available at all times.
I found their hotel in KL to have quite small rooms in comparison to other Shangri's.
Hotel Feature Tip:
The breakfast is divine.
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Shazana A.
Couples
Singapore,
December 25, 2012
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Great service and the best breakfast spread in KL
Food, Amenities, Service, Comfort
9.3
I stayed at the Shangri La for 4 nights in the week prior to Christmas 2012. It was my first stay and I had strong first impression of the service and amenities. The staff were warm, polite and helpful. I liked the pool and the Health Club which featured a hot tub jacuzzi, steam room and sauna. The breakfast spread was fabulous with a large variety of fresh food. My room was very comfortable. I really enjoyed my stay.
Travel tip:
Try the breakfast and make time for the Health Club.
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Honorita B.
Couples
Philippines,
December 25, 2012
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hotel that lives the brand promise
10
i was amazed by the service. Its the best hotel so far that ive stayed
Hotel Feature Tip:
choose the best hotel where even just staying inside the room makes your vacation worthwhile
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Ulf B.
Couples
Germany,
December 25, 2012
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Finally in heaven
Good service from arrival to end
9.7
This is a hotel that keeps the promises it gives, you are taken care of from arrival onwards. I never had the feeling to be in a hotel but surrounded by family, everybody friendly and helpful and proffesional
Restaurant Tip:
Dont miss out Hard Rock Cafe only 200 meters down the road
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Kok K.
Families with older children
Malaysia,
December 25, 2012
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Feel good. The room is clean and comfortable. My little daughter say feel good for wearing slipper and bath at bathtub.
Nightlife Tip:
There are Christmas eve celebration on the next road near Shangri-la hotel. Go walk walk and feel the atmosphere.
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Ban K.
Couples
Malaysia,
December 25, 2012
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lovely hotel
the room itself is the selling point
7.7
Reason why i choose to stay in shangri-la is because it gave me a good impression during my stay at shangri-la bangkok 2 months back. Shangri-la just never failed me. I would still prefer shangri-la no matter where am I.
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Wang Z.
Families with young children
China,
December 25, 2012
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Service is not very good. Location can't beat mandarin.
Fruit is not fruit. Shower is leaking.
Shopping Tip:
Better choose mandarin
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Benedict T.
Families with older children
Malaysia,
December 23, 2012
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elegant hotel though the location is not as good
8.3
My stay in this hotel is lovely except the location is not nice. We have to drive to reach other places such as KLCC or pavilion. Jam in KL is scary so it is not recommended in general to drive. Room is elegant though a bit old. Staffs are friendly also.
Shopping Tip:
Maybe you can walk to KLCC if possible since driving is not recommended. Hotel provides shuttle bus service to town. From morning till 5pm. Hence, only coming back is a problem.
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Stephanie G.
Families with young children
Singapore,
December 23, 2012
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a hotel with great service but location isn't the best. my little girl love this hotel but dread the walking to pavillion ( probably around 10- 15min walk). breakfast buffet is fantastic.
definitely a hotel that i would book again.
Hotel Feature Tip:
free extra bed for kids below 12 and its very comfortable.
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Eric C.
Couples
Canada,
December 23, 2012
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comfort and home away from home
comfortable rooms, amazing service and gorgeous views
10
we were here during our honeymoon on our way to bali. they upgraded our room to one that had a view of the petronus towers, so nice! we had also just spent the last few weeks traveling across cambodia and thailand in cheaper hotels so we were in need of a comfortable bed (not the notoriously hard as a brick thai beds!) and we were spoiled at the shangri-la! the bed was so comfortable! and the room itself was very clean. within walking to klcc, pavilion and bukit bintang.
Sightseeing/Attractions Tip:
If you're wanting to go up the Petronus Towners be sure to get there early as tickets are sold on a first come first serve basis. We went at 10am and could only get tickets for 8pm (still great views at night though)
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