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Excellent 8.9
Based on 3344 reviews

Recent customer comments

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Excellent



based on 3344 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.9
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

Sian D.
United Kingdom
March 10, 2015
A great place to stay for some chill out time
location, comfort and price
A great place to stay for a treat

Kamil E.
Netherlands
March 06, 2015
Fantastic
Check in service clean service
Fantastic

VENOD K.
Singapore
March 06, 2015
Nice and exclusive hotel
Cleanliness, location and ambience
It was good and pleasant

MICHELLE E.
Philippines
March 03, 2015
Fantastic
Staffs are very friendly, relaxing rooms & unlimited, fast & free wifi connection
Relaxing

XIAOQING K.
China
March 03, 2015
Good Stay
comfortable room, good location, free wifi

Muljanto M.
Indonesia
March 02, 2015
Perfect location and clean
Room cleanliness, Location and Staff
very good

Vishaal B.
Singapore
February 28, 2015
Good pleasant hotel
good and excellent facilities

Barbara D.
Canada
February 26, 2015
Not quite 5 Star
The best thing was the bedding! Dreamy! The gym is great, the lobby lovely.
The only criticisms would be the concierge and the cleaning of the bathroom. The concierge was not as knowledgable as I would have expected. We were sent to a mediocre Indian restaurant our first night which he insisted was the best in the city. As this was our first time in KL we were really hoping for guidance from the concierge but he (they) seemed befuddled by our queries. When we asked about a nice restaurant for breakfast he suggested a fast food coffee shop.

Aidi H.
China
February 25, 2015
Good Value for Money around KLCC
Location, Restaurant, Staff

Kiki Y.
Hong Kong
February 23, 2015
Enjoyable Stay
Spacious Room, Room with Great Amenities, Courteous Staffs
The stay was great. First greeted and welcomed by hotel staffs, they were friendly and helpful. The room was spacious with an open view and equipped with many amenities, enough towels and user-friendly design. We made use of the pool, it was smaller than expected and the water smells a little, maybe more frequent cleaning required. Ordered food from the pool side bar, the staffs remembered where we are sunbathing at and brought the food promptly; the burger tasted bland and the meat was not good, whereas the club sandwich was ok. We also had spa treatments, the scrub and massage was really nice and relaxing, the problems were that the couple room is too far away from the female bathroom for shower and the room temperature was too low as I need to be naked. Luckily enough, the masseur covered me with extra towels. Gym was big and equipped with many different types of equipments. We are pleased with our stay.