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Excellent 8.9
Based on 3364 reviews

Verified traveler reviews

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based on 3364 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

Nam L. from Malaysia
Business travelers
Stayed one night in February 2015
Best hotel in town
Location, service, cleanliness
I am quite satisfy with my stay, I will be back the next trip
Reviewed February 18, 2015

Maria C. from Philippines
Business travelers
Stayed 2 nights in February 2015
Great location.
Good food, friendly staff, great location.
It was comfortable and the food in the Chinese and Japan restaurants are good.
Reviewed February 18, 2015

KEITH W. from United Kingdom
Solo travelers
Stayed 5 nights in February 2015
tip top at the shàngti-la its got the brst goat f
breakfast in the lemon garden the air condition, ever65hing you need in one very best
Reviewed February 15, 2015

Loucas K. from United Kingdom
Solo travelers
Stayed 2 nights in February 2015
Happy to return to this hotel since last year
Cleanliness, staff manners, hotel decor
Reviewed February 14, 2015

Imelda H. from Philippines
Families with young children
Stayed 2 nights in February 2015
Staff service is really great! Especially room service, pool side staff :) the reception is very entertaining and the valet prople are so helpful! It was a very clean hotel too!
Overall satisfaction! Will definitely stay here again :) worth it!!
Reviewed February 13, 2015

Jeremy F. from United Kingdom
Stayed one night in February 2015
Overnight stay in transit
Comfort, efficiency, decor
We only stayed one night in transit from Sydney to London but found everything to be really excellent. However, we had one area we were not that happy with. The bathroom was less than what we expected in cleanliness. There was a long dark hair in the sink, we are both short haired and blonde and grey,plus there was a short dark hair in the bath. The bath was also not very clean. All other aspects of our stay was as we expected and what we had been recommended by a very close friend. Thank you.
Reviewed February 12, 2015

YUKI T. from Japan
Business travelers
Stayed 3 nights in January 2015
Good stay for the business
Clean, Friendly, Gorgeous
Reviewed February 10, 2015

LEE A. from Singapore
Solo travelers
Stayed 4 nights in July 2014
Nice stay in KL on business trip
The staff is attentive to my need!the restaurant at lobby is fantastic ,room is not very big but comfortably to put up a gd night rest!
Entirely enjoyable,convenient to move around all shopping area too!
Reviewed February 09, 2015

Adrian F. from Australia
Solo travelers
Stayed 3 nights in January 2015
Nice but a bit dated
The bed, the TV, the view
Reviewed February 06, 2015

Yuki S. from Japan
Stayed 4 nights in January 2015
Nice experience
Service, price for comfort, safety
Reviewed February 04, 2015