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Excellent 8.9
Based on 3324 reviews

Agoda Verified Reviews

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based on 3324 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Staff Performance 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

7 roasrio P.
December 21, 2014
Not so good little old
Location Lobby pool
Not so good this time the staff were makeing a lot off mistakes

8.3 Zurina B.
December 21, 2014
the food fantastic and the room was very comfort
the food, room and the nature look of the hotel
Fantastic and enjoyable

9.7 Shze H.
December 21, 2014
Cleaness, Comfortable, best staff service
pool, food, room
Best Hotel for family stay, best swimming pool.

6 rami A.
Saudi Arabia
December 20, 2014
Clean room and good location
Clean room and good location

9 Richard G.
December 20, 2014
Richard Giam Review
Excellent staff service and cleanliness.
Overall a good experience

8.3 Marlowe E.
December 19, 2014
Just nice!
Theain entrance lobby with Christmas decorations, the restaurant and the free bus shuttle.
the main lobby was amazing with beautiful Christmas decor where our young kids loved. The restaurant menu and food is very high quality and the staff are friendly and polite. Our room is getting old with old musky carpet and the pools also needs a good clean. Thanks.

9.7 sheng T.
December 18, 2014
So relaxed n enjoyed
Staff performance is just nice. Convenient location. Nice facilities

9.7 Ruediger K.
December 17, 2014
best value for money I ever had
breakfast buffet, staff pro activeness

December 16, 2014
Good stay.

8.3 Serene T.
December 16, 2014
My stay in shangri la
We upgraded to horizon club. Svc was fantastic at the horizon lounge!
Good stay! My daughter love the room. Hubby says that will be the hotel we stay whenever we go kl. They set the standards already