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Excellent 8.9
Based on 3366 reviews

Recent customer comments

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Excellent



based on 3366 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

Baorong L.
Singapore
November 23, 2014
good
good location , good bed
satisfied

Baorong L.
Singapore
November 23, 2014
very good hotel, even my daughter love it
very very good bed
very satisfied with the bed

Renda R.
Indonesia
November 21, 2014
Petronas with little Shangrila touch
location, room, services
The room is quiet ok compare to SHangrila in different countries this one a bit smaller but still in five stars hotel standard.

chan H.
Singapore
November 21, 2014
Expensive , bed charge with service charge
Clean, gym,spa
Nothing special

IAN L.
United Kingdom
November 19, 2014
SUPERB HOTEL
Quality of Service, Staff are excellent, Rooms very high standard.

Khang G.
Malaysia
November 18, 2014
1ST TIME STAYED IN SHANGRI-LA HOTEL
LOCATION, FOOD AND FACILITIES
Both Hard Rock Café and Bukit Nanas monorail station are within short walking distance. Strongly recommend this hotel to everyone!!!

Nor J.
Malaysia
November 17, 2014
Best buffet and Service
Comfortable room, great food and best staff performance
Lovely, it's feel like home.

Saniboey I.
Malaysia
November 17, 2014
The Best Location
1. Location 2. Cafe 3. Food
The best located hotel in the city

Daniel C.
Australia
November 13, 2014
Very Nice
Great Decor, Service was excellent, Room service food was great quality.
Very pleasant and enjoyable.

Shariffah F.
Malaysia
November 11, 2014
Good overall hotel
Clean, very elegant and friendly
Although the room was a little small for what I paid for but it was a comfortable stay.all the staff was very friendly.