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Excellent 8.9
Based on 3337 reviews

Recent customer comments

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based on 3337 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

Natalie L.
October 18, 2014
Nice hotel and good location
Friendly and helpful staff, convenient location, nice rooms
Check-in was a smooth sailing one. Staff were friendly and helpful. Further, even though hotel looks old, but the rooms are in good condition. Many amenities available. Would definitely stay here again.

stephan B.
Reunion Island
October 14, 2014
love shangri la hotel
luxury affordable loaction

Weichun N.
October 14, 2014
Everything is great! Except for the massage...
Everything is great! The room, the dining (in-room and restaurant), the staff performance, and the facility are just top-notch. I can only say one thing bad about it: its massage service. It is too pricey!! You may pay one-half of the price and still get better service outside the hotel.

Sven P.
United Kingdom
October 13, 2014
Beautiful hotel
Amazing buffet breakfast. Staff and rooms were excellent. Good location.
We loved our stay here.

Paul S.
October 10, 2014
Well maintained, good location, one of the best
Shangri-la by far a hotel that have consistent standard around the region.

October 08, 2014
Nice hotel
location food

Jimmy L.
October 08, 2014
excellent hotel
food,environment ,design of lobby
the hotel location is quite near to shopping area,restaurants and KLCC.the assitants in the hotel is trained very gentle and polite,cleaness in the hotel is good

October 07, 2014
Amazing hotel great service
Service, hotel, location
Everything about shangri la was amazing

Satoshi Y.
October 07, 2014
Good hotel
Good service and location

Soo W.
October 07, 2014
relax,romantic, enjoy
It was amazing