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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

Shangri-la Hotel Kuala Lumpur - Hotel ExteriorShangri-la Hotel Kuala Lumpur - Deluxe Shangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Horizon Club Premier Shangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Swimming poolShangri-la Hotel Kuala Lumpur - Horizon Club-Club LoungeShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - RestaurantShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - View
Fantastic
1879 reviews
9.0

great location, friendly staff, near to shopping centres...

Intan, Malaysia 

Shangri-la Hotel Kuala Lumpur - Deluxe Shangri-la Hotel Kuala Lumpur - Executive Room Shangri-la Hotel Kuala Lumpur - Executive Room Shangri-la Hotel Kuala Lumpur - Horizon Club Premier Shangri-la Hotel Kuala Lumpur - Horizon Club Executive Room Shangri-la Hotel Kuala Lumpur - Apartment Suite Room
Shangri-la Hotel Kuala Lumpur - Apartment Suite Room Shangri-la Hotel Kuala Lumpur - Lobby Shangri-la Hotel Kuala Lumpur - Garden Shangri-la Hotel Kuala Lumpur - Swimming pool Shangri-la Hotel Kuala Lumpur - Horizon Club-Club Lounge Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge
Shangri-la Hotel Kuala Lumpur - Restaurant Shangri-la Hotel Kuala Lumpur - Shang Palace Shangri-la Hotel Kuala Lumpur - Zipangu Shangri-la Hotel Kuala Lumpur - Lafite Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe
Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Grand Ballroom Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - Board Meeting Room
Hotel Area: KLCC
Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
1879 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (1879)
Tracey R. Couples Australia, October 05, 2012
overall happy

plush foyer,breakfast
8.3
check in was a little slow due to mix up with booking. room fairly standard,buffet breakfast very good and huge selection.location good,possible to walk to many tourist spots.pool area pleasant.
Alan C. Couples Australia, October 05, 2012
Good location, nice room and facilities

Location, fast wifi, nice room
7.7
Stayed here for 3 nights to do some shopping and sight seeing around KL. Location was surprisingly convenient with most places within easy walking distance or accessible via monarail. staff were very nice and helpful. Fast internet.
Swaroopini T. Families with older children Australia, October 04, 2012
Perfect city location, great views&small deluxe rm

Appearance and decor
8.7
We stayed in the deluxe room, a little cramped for space compared to other 5 star hotels, but great location in KL. KLCC shopping is just 5 minutes walk and great staff
Tu K. Couples Malaysia, October 04, 2012
Luxurious and comfortable room

Neat arrangement and clean
9.3
A memorable experienced stay . Should try the chinese dinner at Shangri-La's Shang Palace..Staffs are well trained and the food is yummy. Thumbs Up!!!
Madabhushi S. Couples India, October 02, 2012
Great stay. Will come again for sure

location and staff
9.3
These guys know how to make you feel comfortable from the moment you enter. Everything was absolutely spot on. The lady at the reception was very very helpful. Pretty close to the twin towers ( about 10 mins walking ). Coming here again for sure.
George P. Couples Australia, October 02, 2012
Fantastic stay

Horizon Club experience
8.7
My wife and myself stayed for 2 nights as a stopover on our trip to Thailand. We relaxed more in those 2 days than we did in the rest of our 10 day holiday. The hotel was fantastic and the staff were very friendly. The room was nice and quiet. We will be back on our next KL stopover.
William G. Couples Australia, October 02, 2012
Amazing hotel & staff

Hotel so clean and inviting smells amazing
10
Our stay at the shangrila in KL was truly up there with wonderful experiences. Upon arrival was greeted with friendly helpful staff and a wonderful aroma which is obviously a signature of the shangrila chain. The club lounge was excellent providing an array of tantalizing dishes along with a great choice of beverages. The hotel rooms where spotlessly clean with a great view of the Petronas towers. Truly a great hotel
Shopping Tip: If you want quality shopping go straight to the Petronas shopping complex shops are amazing
Lyn-Li L. Families with young children Australia, October 01, 2012
A little disappointing

Grand entrance, easy check-in
7
Small room, mistake with the bill (charged me for a $30 phone call I did not make), very busy breakfast buffet area and service lacking because so busy.
Sightseeing/Attractions Tip: Close to the Weld shopping centre.
Mohammad S. Families with older children United States of America, October 01, 2012
Great Location with friendly staff

Close to attractions, great food, service, and accommodations
9
Very friendly and knowlegable staff, going out of their way to help you with checking in/out; comfortable stay and attending to your needs. Variety of foods from different regions and local food providing a great tasting experience. Rooms were good size with all ammenities and as usual the great smell of Shangari La hotel. The outdoor swiming pool was also great and very relaxing.
Zaimi H. Groups Malaysia, September 30, 2012
Nice and friendly

good location
8
Very good location and good customer service as well. Room very clean and tidy. Have a very helpful and customer oriented staff . Very informative. But must enhance the security features such as not to allow anyone going up at any levels if the hotel without safety or room cards. This to avoid any strangers to move around.
 

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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