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Excellent 8.9
Based on 3322 reviews

Recent customer comments

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based on 3322 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

10 Vincenzo M.
August 15, 2014
A real 5 star hotel standard
Everything was perfect, just as expected from a 5 star hotel!

10 ping Y.
August 15, 2014
Food excellent, location convenience.

10 Michael P.
August 15, 2014
Food, location, service
One of the best stay ever, we upgraded from deluxe to suit room. View over petronas towers, 3x LCD TV.. 78 sqm.. Club lounge etc.. I ll definitely try other Shangri la suite room around the world!!!

8.7 CeQin F.
August 15, 2014
Shangri la Hotel
The location

8.3 Ian T.
United Kingdom
August 15, 2014
Good standard as expected with Shangri. la., well
Location, helpful and friendly staff, high standard of rooms
Good location in the heart of KL. Not too far to walk to Bukit Bintang with restaurants and bars.

8.3 Jiahui C.
August 14, 2014
Great hotel to stay in
Cleanliness, Efficient Check-in, Helpful staff

9.7 Jesreal C.
British Virgin Islands
August 14, 2014
Comfy, friendly staff & cleanliness
Pleasant stay. Will definitely come back again. Rooms are spacious and comfy, staff are friendly, polite and helpful. Thanks for the awesome experience. Highly recommended!

9.7 Tan H.
August 13, 2014
Good location and a luxury hotel.
Cleanliness , Service and Comfort
We enjoyed the stayed very much. The staff was excellent and were very friendly and always supported you in the best way. The spread at breakfast and the spa were superb. The rooms are big and comfortable and the speed of wifi was great. We were here for a dance competition event and was very satisfied with the food and service. We had a great time staying here and will definitely come back again .

7.3 Vui C.
August 12, 2014
nice and comfortable.
this hotel has a nice restaurant,romantic feel and room comfortable.
we felt comfortable to stay in this hotel,only thing we have to the a shuttle bus to nearest shopping KLCC which make us not so convenient.

9 mohammed A.
Saudi Arabia
August 11, 2014
very nice hotel
location , shopping , food
very nice stay , good food and clean