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Excellent 8.9
Based on 3345 reviews

Recent customer comments

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based on 3345 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.9
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

CeQin F.
August 15, 2014
Shangri la Hotel
The location

Ian T.
United Kingdom
August 15, 2014
Good standard as expected with Shangri. la., well
Location, helpful and friendly staff, high standard of rooms
Good location in the heart of KL. Not too far to walk to Bukit Bintang with restaurants and bars.

Jiahui C.
August 14, 2014
Great hotel to stay in
Cleanliness, Efficient Check-in, Helpful staff

Jesreal C.
British Virgin Islands
August 14, 2014
Comfy, friendly staff & cleanliness
Pleasant stay. Will definitely come back again. Rooms are spacious and comfy, staff are friendly, polite and helpful. Thanks for the awesome experience. Highly recommended!

Tan H.
August 13, 2014
Good location and a luxury hotel.
Cleanliness , Service and Comfort
We enjoyed the stayed very much. The staff was excellent and were very friendly and always supported you in the best way. The spread at breakfast and the spa were superb. The rooms are big and comfortable and the speed of wifi was great. We were here for a dance competition event and was very satisfied with the food and service. We had a great time staying here and will definitely come back again .

Vui C.
August 12, 2014
nice and comfortable.
this hotel has a nice restaurant,romantic feel and room comfortable.
we felt comfortable to stay in this hotel,only thing we have to the a shuttle bus to nearest shopping KLCC which make us not so convenient.

mohammed A.
Saudi Arabia
August 11, 2014
very nice hotel
location , shopping , food
very nice stay , good food and clean

siti K.
August 10, 2014
best hotel we ever stay!!
service , food and location are the best!!
we only stay here for 1 night. but the experiece will stay forever. staff was friendly, service very good. everything about this hotel is Exelent!!! defenetly come back soon.

Faisal G.
August 08, 2014
Excellent for a 5 star chain hotel
Room size, cleaness and price offered at the time of booking
Very short business trip so did not have time to enjoy the hotel butt have stayed at this Shangri la before so nothing new and always expect quality from this Group of hotel.

Peter D.
August 08, 2014
Shangri ;a KL
Staff, Arthurs Bar Pool
Great place to stay well worth the money. First class facilities and service.