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Excellent 8.9
Based on 3365 reviews

Recent customer comments

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Excellent



based on 3365 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

Brian L. from Taiwan
Business travelers
Stayed 5 nights in August 2014
Best Bang for your Buck!!!
Location, Value for your Money, Amazing Service!!!
Reviewed August 17, 2014

Abdulaziz G. from Saudi Arabia
Families with young children
Stayed 3 nights in August 2014
I enjoyed my stay at hotel
excellent location and very clean service was superb
Reviewed August 16, 2014

Vincenzo M. from Italy
Couples
Stayed 3 nights in August 2014
Fabulous
A real 5 star hotel standard
Everything was perfect, just as expected from a 5 star hotel!
Reviewed August 15, 2014

ping Y. from Malaysia
Business travelers
Stayed 2 nights in August 2014
Excellent
Food excellent, location convenience.
comfortable
Reviewed August 15, 2014

Michael P. from Sweden
Families with young children
Stayed 2 nights in July 2014
Awesome
Food, location, service
One of the best stay ever, we upgraded from deluxe to suit room. View over petronas towers, 3x LCD TV.. 78 sqm.. Club lounge etc.. I ll definitely try other Shangri la suite room around the world!!!
Reviewed August 15, 2014

CeQin F. from Singapore
Families with young children
Stayed one night in August 2014
Shangri la Hotel
The location
Reviewed August 15, 2014

Ian T. from United Kingdom
Couples
Stayed 2 nights in August 2014
Good standard as expected with Shangri. la., well
Location, helpful and friendly staff, high standard of rooms
Good location in the heart of KL. Not too far to walk to Bukit Bintang with restaurants and bars.
Reviewed August 15, 2014

Jiahui C. from Singapore
Couples
Stayed 2 nights in August 2014
Great hotel to stay in
Cleanliness, Efficient Check-in, Helpful staff
Reviewed August 14, 2014

Jesreal C. from British Virgin Islands
Families with older children
Stayed one night in August 2014
Awesome
Comfy, friendly staff & cleanliness
Pleasant stay. Will definitely come back again. Rooms are spacious and comfy, staff are friendly, polite and helpful. Thanks for the awesome experience. Highly recommended!
Reviewed August 14, 2014

Tan H. from Malaysia
Groups
Stayed 2 nights in August 2014
Good location and a luxury hotel.
Cleanliness , Service and Comfort
We enjoyed the stayed very much. The staff was excellent and were very friendly and always supported you in the best way. The spread at breakfast and the spa were superb. The rooms are big and comfortable and the speed of wifi was great. We were here for a dance competition event and was very satisfied with the food and service. We had a great time staying here and will definitely come back again .
Reviewed August 13, 2014