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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

Shangri-la Hotel Kuala Lumpur - Hotel ExteriorShangri-la Hotel Kuala Lumpur - Deluxe Shangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Horizon Club Premier Shangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Swimming poolShangri-la Hotel Kuala Lumpur - Horizon Club-Club LoungeShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - RestaurantShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - View
Fantastic
1879 reviews
9.0

great location, friendly staff, near to shopping centres...

Intan, Malaysia 

Shangri-la Hotel Kuala Lumpur - Deluxe Shangri-la Hotel Kuala Lumpur - Executive Room Shangri-la Hotel Kuala Lumpur - Executive Room Shangri-la Hotel Kuala Lumpur - Horizon Club Premier Shangri-la Hotel Kuala Lumpur - Horizon Club Executive Room Shangri-la Hotel Kuala Lumpur - Apartment Suite Room
Shangri-la Hotel Kuala Lumpur - Apartment Suite Room Shangri-la Hotel Kuala Lumpur - Lobby Shangri-la Hotel Kuala Lumpur - Garden Shangri-la Hotel Kuala Lumpur - Swimming pool Shangri-la Hotel Kuala Lumpur - Horizon Club-Club Lounge Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge
Shangri-la Hotel Kuala Lumpur - Restaurant Shangri-la Hotel Kuala Lumpur - Shang Palace Shangri-la Hotel Kuala Lumpur - Zipangu Shangri-la Hotel Kuala Lumpur - Lafite Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe
Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Grand Ballroom Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - Board Meeting Room
Hotel Area: KLCC
Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
1879 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (1879)
Mitsuru K. Business travelers Japan, August 28, 2012
Very comfortable and friendly hotel

You can relax anytime
10
All stuff are very friendly and kind . You can spend relax time
Stephen S. Families with young children Indonesia, August 27, 2012
Good for shopping

shopping
6
the room is quite clean but they had bad water in bathroom.
Shopping Tip: Hotel has shuttle-bus to nearest mall
Madeleine F. Families with young children United Kingdom, August 27, 2012
Shangri-La doesn't disappoint

Spacious room; good service; nice pool
9.7
Considering the good deal (22% off), spaciousness of room was a pleasant surprise; perhaps due to my husband being a Golden Circle members and our having stayed with Shangri-La just the previous month. Service excellent; stay was a smooth one. Cons: Very busy at breakfast buffet (club access might be better). While massage was lovely, the phone rang in the spa suite and another phone buzzed, both during the treatment. The spa arrival/greeting was also a bit lackluster.
Kean N. Couples Malaysia, August 27, 2012
Great hotel with a superb attitude!

Central yet not too busy
9
Stayed over the weekend at the Horizon Club room. Breakfast was great! Enjoyed the afternoon tea too. Nice gym and great staff. A great stay overall.
Harry B. Groups United States of America, August 26, 2012
A really nice 5 stars hotel

room comfort
9
It's a very nice and luxurious 5 stars hotel.You will be treated like a special guess from the time you step in to the lobby for check-in until you the time you check-out. There is nothing I don't like about the hotel itself. The breakfast was excelent too
Vicky D. Couples New Zealand, August 26, 2012
Nice Hotel

Prompt attendants
9
Hotel was nice! Staff where attentative as we had a few issues with in room safe.
Travel tip: Awesome pillows! Hotel handy to nightspots in Kuala Lumpur
Ian B. Couples Australia, August 26, 2012
An oasis

Friendly & helpful staff
9
Stayed for 2 nights - enjoyed the sometimes crowded Horizon Club where sthe staff were attentive & very happy to assist at all times. The room was very well appointed with all a travellers supplied.
Ying Z. Groups Australia, August 25, 2012
Decent hotel and good location

Location, price, staff friendliness
9
For Shang ri la the hotel standard did not have the wow factor that most shang ri la hotels have. The rooms were quite small and the decor was average. However the rooms were quite cheap and the location was great. Also the hotel staff were very friendly and helpful. The buffet is a must try particularly i you love seafood.
Maria L. Couples Philippines, August 25, 2012
Perfect

Everything was perfect
10
bathroom was very clean. no complains with the bed. overall everything was great!
Sightseeing/Attractions Tip: Try the hop on hop off bus
Thomas W. Business travelers Denmark, August 23, 2012
good hotel central KL

good hotel central KL, food and service topend
9.7
As always a pleasent stay at shangrila - this time in KL. Good location, across from Beach Club, eventhough I didnt have time to go this time.
 

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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