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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Hotel Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
1963 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (1963)
David B. Solo travelers United Kingdom, September 07, 2012
Fantastic hotel

Must be one of the best hotels in KL everything is good about this hotel.
8.7
i often stay here when i am in kl. the hotel is as near to perfect as you can get. the rooms are lovely, the staff are fantastic, the location is good. what more can you say!
Alannah C. Couples United Kingdom, September 06, 2012
Fantastic Hotel

Amazing service, great food, 5 star luxury
10
We enjoyed our stay at the Shangri La. it has a fantastic location in KL and the service we received was exceptional. Staff were extremely helpful, food at the hotel was excellent, and our room and other hotel facilities were great. Only thing that fell below expectations was the swimming pool which was quite small and basic.
Sightseeing/Attractions Tip: When you need a taxi use the blue ones you can get from the hotel they are no more expensive than the ones you get on the street but are all very clean and air conditioned unlike some of the ones we got on the street.
Rajesh K. Families with young children United Kingdom, September 05, 2012
Absolutely brilliant.Shangri-La delivers the best!

Very child friendly
9.7
the staff were extremely helpful and accommodating. they bought a baby cot into our room for no charge and set it up. staff and breakfast were also superb, helping to looking after our young son while we ate our breakfast. highly recommend to anyone with kids!
Shopping Tip: They have a free shuttle bus that goes to various points in they city. This can be extremely handy
Piwen C. Solo travelers Taiwan, September 05, 2012
Lovely hotel and service with a smile

staff performance is perfact
7.7
Shangarila is a clean, confortbale, convinent place to stay. there are many friendly staffs, high quality facilities, really can make people enjoy the journey in Kuala Lumpur. But everything in the hotel which need to pay seems too much expensive. there are many night club and shopping mall near by, so if you stay here, you will always have somthing to do from morning to mid night!
Tai W. Business travelers Singapore, September 05, 2012
My favourite hotel in KL

Room comfort and excellent staff
9
will always stay here when visiting kl if the rates they offered is good.
Rita T. Couples Indonesia, September 04, 2012
comfortable

comfort, enjoy and nice
8
good quality hotel. the food was taste good.
Mun L. Couples Malaysia, September 03, 2012
Probably the best hotel in Kuala Lumpur

Wonderful rooms, clean, professional staff.
9
we had a wonderful stay here. we were upgraded and the suite was very spacious and clean. it was very well equipped. expresso machine, expensive toiletries, 3 flat screen tvs, walk-in wardrobe to name a few. the bed was extremely conmfortable. the staff were professional throughout and helpful. we have stayed in a few hotels in kl and we have no doubt that this has to be the best.
Restaurant Tip: The Lemon Garden Cafe has a wonderful buffet!!! Local, regional and western food offered.
Ben K. Couples United Kingdom, September 03, 2012
Fantastic 5 star hotel

Luxurious rooms, attention to detail, lavish breakfast
9.7
We got a weekend deal that was excellent value for money. It was just what I'd expect from a top-notch 5 star hotel. The rooms were very comfortable and thoughtfully designed, the staff were helpful and courteous, the hotel was very well-equipped and the breakfast buffet was fantastic in terms of quality and choice. Also in a good location about 10 mins walk from KLCC and 5 mins from the monorail station. Would love to stay there again.
Vinh-Khang N. Couples Australia, September 03, 2012
nice stay

relax
10
Excellent from service to breakfast. The room is nice and hotel is beautiful
Roisin J. Couples Australia, September 02, 2012
awesome stay

horizon lounge and the staff
9.3
we were gretted on arrival by lovely and helpful staff taken up to horizon club lounge and treated so well for our whole stay. we were upgraded to a suite that was stunning. would def stay again pool was a little small but great views of petronas towers from pool
Hotel Feature Tip: pay extra for horizon club def worth it

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Shangri-la Hotel Kuala Lumpur - Hotel ExteriorShangri-la Hotel Kuala Lumpur - Deluxe Shangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Horizon Club Premier Shangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Swimming poolShangri-la Hotel Kuala Lumpur - Horizon Club-Club LoungeShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - RestaurantShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - View

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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