arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.9
Based on 3345 reviews

Recent customer comments

Filter by traveler type

based on 3345 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.9
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

Mark C.
New Zealand
June 09, 2014
Convenient. ..transit Brunei to Sri Lanka
Service Food Location
Excellent able to relax during stopover for a vacation

Emily L.
June 09, 2014
Clean and comfort
relax and comfortable

George T.
June 03, 2014
A convenient location for the conference in KL
Clean room, friendly staffs, near to night spot
It was just for the convenient of attending the conference that held there. The room rate is a bit higher than the hotel nearby with the similar standard.

Jack P.
June 02, 2014
Friendly and warm staff with comfort room
Great staff, Great location and Good food
Pleasant stay over the weekend.

Marcello R.
June 02, 2014
Amazing Shangri La is a place away from home
Staff Flowers and decor/presentation Room /view
Highly recommended Staff are fantastic , friendly and approachable Loved every minute Gorgeous pool

Mohamed S.
June 02, 2014
Just the way i want it to be
, good efficient service , hassle free , good location
Ill definitely come back. Staff was polite and catered to my needs

Michelle B.
June 02, 2014
Short and sweet
Excellent staff, best buffet I've ever had for breakfast, Clean

Abdul I.
June 02, 2014
Excellent room and very attentive staff
Location, comfortable room, prompt service

Alan K.
June 01, 2014
Great hotel
Clean, friendly staff, excellent room

Feng Y.
June 01, 2014
Peace in mind stay with great food
Restaurant, service, comfort.
The stay was meaningful n comfort. Staffs are all attentative & always offering helps without any delays. The only Lafite fine Wine Lounge in South East Asia has housed in the Hotel.