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Excellent 8.9
Based on 3368 reviews

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Excellent



based on 3368 reviews
  • Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for money 8.5
  • Food/Dining 8.7

Sze C.
Hong Kong
May 05, 2014
A pleasant stay in KL
Spacious room, good in-room dining service, late check out

Pawan R.
India
May 05, 2014
Good centrally located business hotel
good food n sercice
It was good...happy with service and food

Jason R.
United States
May 05, 2014
Easy, Fun, Affordable Luxury
5 star service and amenities, central location in KLCC, attentive staff
Great stay! Helpful staff. Wifi performance was in the rooms was poor. Agoda advertised the room and rate with breakfast when booked online, but final booking didn't include it the end. Disappointing as breakfast ordered separately is outrageously expensive. And if you can book the restaurant Lafitte!! Amazing!

Pankaj S.
India
May 04, 2014
good
location and cleanesss

Cheong D.
Singapore
May 04, 2014
Pricey but good hotel
Staff service, food quality, room comfort
Pros : staff service is excellent, food quality is really good, room is comfortable. Cons : food is very pricey, hotel location not the most convenient for shopping areas, room size is rather small

Cheong D.
Singapore
May 04, 2014
Shangri-La still one of the best
Staff service, food quality, room comfort
Pros : staff service is excellent, food quality is really good, room is comfortable. Cons : food is very pricey, hotel location not the most convenient for shopping areas, room size is rather small

Cherie T.
Australia
May 02, 2014
Short stay, but great hotel
Cleanliness, Service, Room
My stay was fantastic, hotel is very clean, would highly recommend it.

Daisy B.
Philippines
May 01, 2014
Great place in a great location, reliable quality
value, location, clean

dannies D.
Indonesia
May 01, 2014
Great hotel
Friendly staffs, good location, excellent room
Pleasent, definitely will promote to other people to stay at Shangri-la Hotel, and will be back to stay there again when we back to Kuala Lumpur, great breakfast buffet, clean room, good location, very close to shopping area.

Simon V.
Canada
April 30, 2014
Simply exquisite
Gourmet food, attentive multi-lingual staff, invigorating spa services.
Toe curdling pampering