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Excellent 8.9
Based on 3345 reviews

Verified traveler reviews

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Excellent



based on 3345 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.9
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

Quynh H.
Vietnam
April 24, 2014
Five Star Hotel
Everything is good.

KHAIRUL A.
Malaysia
April 23, 2014
Excellent weekend honeymoon
The luxurious ambience, great breakfast and excellent service
Overall a very pleasant and memorable stay but wish some of the staffs can be trained to be more attentive to Asian travellers as well. Not sure whether it's on purpose, but the welcome drink was only served to a group of Western tourists which checked in after me and my wife. I suppose the colonial mentality is still prevalent with the staffs.

GOH L.
Malaysia
April 22, 2014
wonderful
room, staff, enviroment

Aniz S.
Singapore
April 22, 2014
Pleasant experience
Classy, comfortable and stylish
It's was pleasant experience. Check in was fast and I was not held up in any manner. Staff were friendly and well versed in their language and jobs.

yee C.
Malaysia
April 20, 2014
Pleasant , enjoyable
Breakfast , gym facilities, good restaurants

Brian C.
Ireland
April 14, 2014
The best hotel i've stayed in Malaysia
Room was awesome, Hotel is very grand
The name says it all - you expect it to be a good experience and I can say it definitely was. Good attention to detail in everything from décor to the room detail. High quality beds and bedding - great bathrooms/Showers. Its by far the best hotel I have stayed in Malaysia and would go back most definitely

James W.
United Kingdom
April 14, 2014
Amazing, Wonderfull, attentive
The Horizon club is the best, highly recomended! top class food and branded alcohol all included
We travel all over the world, this was the best hotel we have ever stayed in!

Conrado J.
Philippines
April 10, 2014
SUPERB HOTEL
GREAT SERVICE, LOCATION, COMFORTABLE ROOM
I LOVED EVERY SINGLE MINUTE OF IT.

Santosh J.
India
April 10, 2014
Best of its kind
Ambiance, Clean and friendly
Awesome. Worth staying, liked suite

Hasliza H.
Malaysia
April 10, 2014
NOT REALLY SATISFIED
FOOD, ENVIRONMENT
NOT SATISFIED ME BECAUSE I NEED TO WAIT FOR 2 HOURS IN GETTING MY ROOM. LUCKILY, I CAN STANDBY AT MY FRIEND'S ROOM WHILE WAITING.