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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Grand Ballroom Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - View
Hotel Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
1860 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (1860)
Jane J. Families with older children United Kingdom, July 12, 2012
Wonderful hotel with warm friendly staff.

Great Atmosphere, pleasant attentive staff, great facilities, choice restaurants, child friendly,
8.3
we had a wonderful stay at this hotel. the club is great value and the staff were great nothing was too much trouble. will be staying here again!
Travel tip: Take club option.
Anders S. Business travelers Sweden, July 11, 2012
as always with shangri-la newer unhappy

location was super good
9
All was super good at this super good hotel I will sure go back to same hotel again when i arrive KL.. So manny restaurants just around the corner good night life.
John S. Couples New Zealand, July 10, 2012
Great hotel, fantastic value!!!!!

Relaxing stay, great food with kuala lumpur on your doorstep.
9.7
Faultless!! The room was spacious, clean and comfortable. The club lounge was great value, the service was immaculate and the food was of a very high standard. All in all it was a fantastic experience..
Hotel Feature Tip: The horizon club is a must!!
Athol N. Business travelers South Africa, July 10, 2012
was good

not much
7.7
it was good... not great not location was ok but as you knowKL is always traffic
Mohamed A. Families with young children United Arab Emirates, July 09, 2012
I love this hotel

luxury , clean .
10
Am fully satisfied with my stay in this five star hotel .
Chan K. Families with older children Singapore, July 08, 2012
Great service, beautiful room.

good food. friendly staff.
8.3
Checking in was fast. The room was nice and clean. The staff were all courteous and nice. We were at the Horizon Club and there was all day drinks and coffee. Breakfast was semi-buffet style where you might order your eggs and others.
Chai K. Couples Malaysia, July 08, 2012
Great hotel with attentive service

Breakfast with a smile
8
We celebrated our anniversary at the hotel which was what we wanted and it was a lovely stay. The only disappointment was that they did not upgrade us. Overall a nice quiet weekend.
Sightseeing/Attractions Tip: All the major sights and shopping are within walking distance.
Conor K. Couples Ireland, July 08, 2012
Best Club Rooms Service Ever!

Excellent Food and Drinks at the Club Lounge
10
We had the time of our life on our mini stay-cation at the hotel this month! Although the room was slightly smaller than we have expected, the service provided more than made up for it. The room had all the amenities needed and we spent a hilarious hour checking out all the stuff! It was really clever how they managed to put everything away in hidden compartments! Best part of our stay was the Club Lounge. We have stayed in many club rooms over the years but Shangri-la has got to be the best. The quality of the food and variety was unbeatable. It was nice that they had themed nights so there were different types of cuisine on each of the three nights we were there.
Willem C. Business travelers Netherlands, July 08, 2012
Great hotel for shopping weekends

Central location, easy access by foot, taxi or any other means of transport
9.3
We go bakc quite often to this hotel. It is centrally located and with Agoda you get great value for money. The hotel is also great for a shopping weekend as it is in between the KLCC malls and the Bukit Bintnag row of malls, so you could access all of them by foot. The fact that it is a true 5 star hotel makes it all a more pleasant experience.
Michael S. Business travelers United Kingdom, July 08, 2012
Fantastic service, very comfortable rooms!!

Service, Japanese restaurant, Location
9
i love the shangri la group, if you want to understand the true meaning of prompt friendly service, then don't waste your time with other hotels, just book with the shangri la! comfortable rooms, great restaurants and food, one of the best japanese restaurants i have ever eaten in and i live in a country surrounded by 5 star food!! truly a great experience in truly asia.

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Shangri-la Hotel Kuala Lumpur - Hotel ExteriorShangri-la Hotel Kuala Lumpur - Deluxe Shangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Horizon Club Premier Shangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Swimming poolShangri-la Hotel Kuala Lumpur - Horizon Club-Club LoungeShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - RestaurantShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - View

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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