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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Grand Ballroom Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - View
Hotel Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
1874 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (1874)
Peiling O. Couples Singapore, May 05, 2012
Excellent hotel

Helpful and friendly staffs, within distance to twin tower.
9.7
Great hotel. Staffs served us w a warm smile. A very nice a cozy environment good enough for us to return in our next visit. I personally have stayed couple of 5 star hotel. This is definitely worth the rate I paid . Their Saturday seafood buffet is excellent. Shld I say it's better than many sgp hotel buffets which I'd tried.
Shopping Tip: It's about a 15 min stroll to twin tower. 5-10 min cab to pavilion or star hill and zouk. Not a rowdy location though accessible.
Sulaiman A. Couples Kuwait, May 05, 2012
great place to stay in kll

Location and ambience
10
We enjoyed staying at this hotel. No drawbacks. Will stay here again.
Michael K. Business travelers Germany, May 04, 2012
Great Hotel in perfect location

location, friendly and effective staff
9.7
easy checki in and out. nice and clean room. friendly staff. fruits in the room. very good food in the restaurant. they offered a very good coffe for to go. the location of the hotel is perfect. direct access to the monorail. several clubs and restaurants in walking distance
Nightlife Tip: beach Club. Since many years this is the happening club in KL. Just don t go there before midnight. Good DJ and walking distance to your hotel
George K. Couples Australia, May 04, 2012
well positioned hotel close to petronas towers

lovely pool excellent amenitites in the room
9
the hotel is on one of the main streets with easy access to the train stations. rooms are well equipped ours with a view of the pool. staff were very helpful. the pool area has pleasant garden surrounds staff serve fruit juice iced water and some fruit with no charge around 11.30 am each day.
Sightseeing/Attractions Tip: Walking distance to the main shopping complexes and the petronas twin towers.
Fang Y. Solo travelers Malaysia, May 04, 2012
Nice hotel with private beach......

Big room with comfort bed......
7.7
nice hotel but need to improve their manner on those foreign worker.....seems like the hotel cant afford real people working there,need to hire people who can do the job right....attitude was impolite......
Sharianne R. Couples Philippines, May 04, 2012
Good location and friendly staff

Breakfast, view from pool area
8
we had a lovely stay! the staff were always smiling. our room felt smaller because of the layout but the window was wide - awesome. breakfast was super! lots of choices and delicious breads. it was great that the hotel is walking distance from klcc (and kl tower), since the towers are so beautiful especially at night!
Shopping Tip: check out vincci shoes at klcc! and nando's dinner after a long day of sightseeing and shopping.
Philippe A. Couples France, May 04, 2012
Amazing stay

Everythings is very stylish
10
Everything was perfect and I will go back. We had an early check in at 7pm at no cost. Limo transfert from the airport was luxurious but a bit expensive.
Restaurant Tip: Frangipane
Christopher S. Couples United Kingdom, May 03, 2012
great hotel good location

location
10
stayed here as part of our honeymoon, we were given the option to upgrade for a small cost was well worth it especially as we were given the more expensive upgrade for the cheaper price. service was fantastic and the suite we stayed in was spacious, nice bath tup with tv the breakfast was good along with the services the hotel provides. its in a good location for several bars/restaurants. would defiantly recommend this hotel to young couples, wishing to explore the city.
Hotel Feature Tip: Get the optional upgrade on arrival
Naoki S. Solo travelers Japan, May 03, 2012
great hotel with grand fitness spa

fitness club lent me shoes
8.3
The fitness club lent me shoes, which I had never experienced. Many restaurants in the hotel, great service.
Sightseeing/Attractions Tip: Busstop (No.3) that goes around Kuala Lumpur is near the hotel!
Gemma S. Couples United Kingdom, May 03, 2012
Great location, excellent service

Friendly welcoming and helpful team, great location for the main tourist sites.
9.3
Had an enjoyable stay at this hotel as the first stop on our honeymoon. Were welcomed and congratulated on our wedding and gave me a bouquet of flowers. We upgraded to a superior room and access to the Horizon Club - worth it for quiet breakfasts, cocktails and afternoon tea. Swimming pool very nice and can see the Towers and the KL tower from it. Very helpful and friendly staff.
Restaurant Tip: If you like 'street food' head over to Jalan Alor which is 15 mins walk and pick a busy, local place to eat. We loved it and made a change from the hotel and restaurants for an evening.

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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