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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Hotel Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
1879 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (1879)
Lucilyn G. Solo travelers Philippines, April 28, 2012
great hotel from room to staff

best for conferences or conventions
9.7
the staff are very friendly and helpful. room is very big and shower is so big as well. I love the very big bed and I appreciated the complimentary mineral bottles being replaced every day not to mention there are complimentary fruits as well.
Restaurant Tip: their buffet restaurant features a lot of variety of foods that are really good.
Andrew T. Groups Canada, April 28, 2012
great location - food could be better

Location, Gym is excellent
8.7
great value for such a wonderful hotel. i really like the central location and the quality of room and service. thier restaurant at the lobby was not up to scratch.
Hotel Feature Tip: Gym is great with top of the line equiptment.
Cathy L. Business travelers United States of America, April 27, 2012
Great Hotel

Nice and big room
10
You cannot go wrong staying at Shangri-La Hotel. I got a great deal through Agoda and the hotel is fantastic. Service was great and the room is very big and nice. I stayed for only one night but overall was very happy with the room. Check in service was fast and efficient and staff was very friendly and courteous. Overall, it was a great hotel in a great location - very convenient to the centre of town. Would definitely staying there again
Herve C. Business travelers France, April 27, 2012
central, confortable and practical

location, cleanliness
7.7
nice corner room, large bathroom and walk-in dressing room. Staff very efficient and courteous. overall very nice and pleasant stay.
Regina C. Families with young children Philippines, April 27, 2012
Luxury in the city

location, very accessible, food
10
It was a very relaxing stay, I was able to try the Chi Spa! I highly recommend it.
Sightseeing/Attractions Tip: Request for the petronas tower view room
Khai C. Solo travelers Malaysia, April 27, 2012
Great Hotel

Love the lobby lounge and nice rooms
8.7
Lovely place for a weekend stay... peaceful and nice food and bar.'
Regina C. Families with young children Philippines, April 27, 2012
5-star hotel in a great location

5-star, buffet breakfast
9.7
The hotel is not just for business travellers. The great location is also good for families. hotel was walking distance to the kl tower and the petronas.
Restaurant Tip: Superb Breakfast!
Benjamin O. Couples Malaysia, April 26, 2012
Luxury Hotel, Grand but Tranquil Environment

They never miss any of my requests and they really do it well
10
Our room was tidily clean everyday and we really love the way the staffs serve our requests. They way the serve the rom service foods was very unique and the price is reasonable considering at such a grand 5 stars hotel. Plenty of the hotel parking space, spacious and bright enough, it is very important for safety reason.
Philip Y. Business travelers United Kingdom, April 26, 2012
Luxury Business Hotel with great service

Service mind of staff excellent
9
i had not been back to the kl shangri la since 1997 and was not disappointed , upgraded with access to horizon club and enjoyed this very brief stay. great service mind of all staff, room facilities excellent and my apologies if i woke my neighbour at my excitement of watching chelsea beat barcelona at 4am will defintely return for a weekend break, already looking forward to it
Renato D. Business travelers Switzerland, April 26, 2012
Great Location, Great Hotel

Spacious Rooms, great service
9.3
i had an excellent stay. everything went very smoothly, from check-in, spa, gym, stay and check-out. the room service was great too, i loved the free wifi!. i would definitely stay there again. the location is excellent as well as you can walk to klcc and other shops as well.

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