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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

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Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Grand Ballroom Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - View
Hotel Area: KLCC Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Fantastic

9.0

based on
1866 reviews

Value for Money
8.6
Location
8.8
Staff Performance
9.2
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.7
All reviews (1866)
Nathan R. Families with young children Australia, April 24, 2012
Lovely room in lovely hotel

Service standards very high, rooms very clean
9.7
A beautiful hotel that we could not fault. From check-in, amazing breakfast, lovely room, staff, it was very five star.
Christopher J. Solo travelers United States of America, April 24, 2012
first class staff and hotel quality

staff , location, room size and furnishings
10
the staff was , the room was huge and the bathroom was set up perfectly! they provided high quality toiletries of a brand i wasn't familiar with. there was always a friendly face to help you get around or make suggestions about places to go for shopping and sightseeing. i loved the way the room was laid out, great design and convenient access to electrical outlets (240 v) and they even had an hdmi input and a patch panel for the tv in the computer desk! i was impressed. separate bathtub and shower was very nice! when i arrived at the hotel , asni (beautiful malaysian woman) at reception greeted me by name and suggested i upgrade to a "club room". (make sure you do that!) access to the horizon club lounge for free food and beverages is worth any price. booze is not free , tho, except for 5-7 pm. turns out it only cost me an extra 30 dollars a day for this great benefit. so whenever i got tired from shopping or sightseeing i could hang out in this exclusive lounge at no charge with friendly staff and great free food and desserts. one day i did not have atm access because of a mix up with the bank , and i was able to eat world class dining and drink for free. it was like mega-paradise that day. the jazz band plays every night 8-midnight except for mondays. they are awesome. i'm talking super smooth music, with a guy named albert playing a 6 string yamaha trb bass. very serious professionals!! the location was ridiculously perfect!! walking distance to several nightclubs that are packed with women: beach club, rum jungle , and a thai night club (can't remember the name) across the street. i'm telling you it's a 3 or 4 minute walk tops, to these happening bars. for sightseeing you can get a cab to batu caves (must-see) or take the monorail to imbi station to shop at times square mall. pavilion mall is only 4 minutes by taxi. it's actually "walking distance" if you don't mind the heat and the blind turns getting back to the hotel . mid valley megamall also
Sightseeing/Attractions Tip: must see: batu caves! it's a cultural treasure and immensely cool, especially if you're a photographer. it's a shutterbug's dream ! seriously great shopping at the malls, easy access , and plenty plenty of women to be picked up at the bars i mentioned: vietnamese , cambodian, chinese, and filipina chicks all over the place. probably some thai as well but i did not meet any.
Hwee K. Couples Singapore, April 23, 2012
Really is a home away from home

Friendlly, Excellent Service, Comfortable room beyond descriptions.
9.7
It was a wonderful experience. Treated like a King and Queen. The buffet breakfast has many choices. One cannot get bored or tired with the spread of food. The Hotel is near to Monorail. There are many choices of transportation.
Samuel R. Groups Australia, April 23, 2012
Perfect service from the worlds best hotel chain

Amazing breakfast, afternoon tea, canapes and pour your own evening drinks, all included in the Horizon Club
10
we couldnt have been happier with our stay, stayed in one of the suites, which was very reasonable priced and we were generously provided with an additional foldout bed at no cost to us. room was beautifully cleaned every day, huge array of toiletries, coffee, cruit topped up every day. do yourself a favour and get a room that comes with horizen club priveledges, it includes an all you can eat breakfast, huge variety of foods plus you can ask them to make you anything you want, eggs, omelettes, waffles, pancakes, sausages (but no bacon obviously). it also includes all you can eat afternoon tea between 3 and 5, and from 5 to 7 its all you can eat/drink cocktails and canapes, heaps of beautiful little mini desserts, beers, variety of wines, plus pour your own spirits with a ton of mixers. all in all, this is a beautiful hotel, with outstanding staff and services, couldn't fault it in the slightest.
Wayne T. Couples Australia, April 23, 2012
Absolute 5 star service.

Executive lounge was great
10
We got an Executive room and were upgraded to a Suite. The room was amazing and the Executive lounge made it all worth it. The Gym is excellent and the pool is also good.
Amber M. Couples Hong Kong, April 23, 2012
great ambience with privacy

nice lounge
10
the singer in lounge is nice. the ambience of the hotel created sense of luxury. even the building feels old from outside, it would not disappoint you once enter.
Stephen E. Couples United Kingdom, April 23, 2012
Amazing!

It has everything
10
Where else in the world can you stay in such luxury for so little money?!
Sreekant P. Couples Malaysia, April 23, 2012
Really good hotel and food was great

Service, Food and nice room
8
Stay was fantastic and the cocktail bar is amazing with a very creative bartender.
Amber M. Solo travelers Hong Kong, April 22, 2012
nice service

great restaurant
9.3
the staff were well-trained and valued guests feelings. Room service always tasty.
Husam A. Couples Saudi Arabia, April 22, 2012
Great hospitality and warm feeling

Hotel leve and the Hospitality
9.3
I liked the hotel and I plan to come back again. They upgrade my room with no charge and the hotel is quiet and nice, I enjoy the delicious breakfast, and I appreciate the warm feeling from the hotel staff. The only comments I have is the distance between the Hotel and the shopping malls and restaurants. My impression is positive in fact

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Shangri-la Hotel Kuala Lumpur - Hotel ExteriorShangri-la Hotel Kuala Lumpur - Deluxe Shangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Horizon Club Premier Shangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Swimming poolShangri-la Hotel Kuala Lumpur - Horizon Club-Club LoungeShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - RestaurantShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - View

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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