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Excellent 8.9
Based on 3322 reviews

Agoda Verified Reviews

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Excellent



based on 3322 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

10 JIA H.
Singapore
May 30, 2016
Amazing stay!
Best gym and spa facilities

4.8 chong C.
Malaysia
May 29, 2016
Overall
Not a pleasant stay, service very poor, room no privacy, food no good but expensive

10 Doris T.
Singapore
May 23, 2016
Nice stay
We enjoyed our stay in Shangri-la KL. Room was clean and service staff were friendly.

10 Doris T.
Singapore
May 23, 2016
Nice stay
We have enjoyed our stay in Shangri-la KL. Clean room and service staff were friendly.

7.6 Serene S.
Singapore
May 21, 2016
My usual hotel
Value and comfort met

8.4 kevin L.
Australia
May 19, 2016
Love the gym
The gym facility with the bamboo forest backdrop is breath taking.

9.2 Antonio D.
Philippines
May 18, 2016
Good location
Location is good about 5 mins walk to petronas tower, and kl tower, close to shopping mall, room is very clean, including toilet, foods for breakfast are a lot of selection, indian, malay, indo,viet, and continental.

8.8 Wilson O.
Singapore
May 16, 2016
Short Getaway
Had a short but enjoyable stay. Place was very close to klcc and near city centre. Grand place with great facilities. Horizon club amenities were also great. Totally enjoyed our stay there. Would go back there again.

7.6 Massimo N.
Italy
May 13, 2016
Zero security???
It's a Shang in all its known opulence... but I was amazed to see that in a location like KL with high alert for terror attacks there was absolutely no security and no checks upon arrival... not good!

9.2 Easan S.
Malaysia
May 13, 2016
Always a great feeling to return to Shangri-la KL
the experience is wonderful and it gives you a feeling of being pampered and well take care of.