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Excellent 8.9
Based on 3322 reviews

Agoda Verified Reviews

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based on 3322 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

10 JIA H.
May 30, 2016
Amazing stay!
Best gym and spa facilities

4.8 chong C.
May 29, 2016
Not a pleasant stay, service very poor, room no privacy, food no good but expensive

10 Doris T.
May 23, 2016
Nice stay
We enjoyed our stay in Shangri-la KL. Room was clean and service staff were friendly.

10 Doris T.
May 23, 2016
Nice stay
We have enjoyed our stay in Shangri-la KL. Clean room and service staff were friendly.

7.6 Serene S.
May 21, 2016
My usual hotel
Value and comfort met

8.4 kevin L.
May 19, 2016
Love the gym
The gym facility with the bamboo forest backdrop is breath taking.

9.2 Antonio D.
May 18, 2016
Good location
Location is good about 5 mins walk to petronas tower, and kl tower, close to shopping mall, room is very clean, including toilet, foods for breakfast are a lot of selection, indian, malay, indo,viet, and continental.

8.8 Wilson O.
May 16, 2016
Short Getaway
Had a short but enjoyable stay. Place was very close to klcc and near city centre. Grand place with great facilities. Horizon club amenities were also great. Totally enjoyed our stay there. Would go back there again.

7.6 Massimo N.
May 13, 2016
Zero security???
It's a Shang in all its known opulence... but I was amazed to see that in a location like KL with high alert for terror attacks there was absolutely no security and no checks upon arrival... not good!

9.2 Easan S.
May 13, 2016
Always a great feeling to return to Shangri-la KL
the experience is wonderful and it gives you a feeling of being pampered and well take care of.