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Shangri-la Hotel

11, Jalan Sultan Ismail, KLCC, Kuala Lumpur, Malaysia 50250 (Show on map)

Shangri-la Hotel Kuala Lumpur - Hotel ExteriorShangri-la Hotel Kuala Lumpur - Deluxe Shangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Executive RoomShangri-la Hotel Kuala Lumpur - Horizon Club Premier Shangri-la Hotel Kuala Lumpur - Horizon Club Executive RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - Apartment Suite RoomShangri-la Hotel Kuala Lumpur - LobbyShangri-la Hotel Kuala Lumpur - GardenShangri-la Hotel Kuala Lumpur - Swimming poolShangri-la Hotel Kuala Lumpur - Horizon Club-Club LoungeShangri-la Hotel Kuala Lumpur - Horizon Club LoungeShangri-la Hotel Kuala Lumpur - RestaurantShangri-la Hotel Kuala Lumpur - Shang PalaceShangri-la Hotel Kuala Lumpur - ZipanguShangri-la Hotel Kuala Lumpur - LafiteShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lemon Garden CafeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Lobby LoungeShangri-la Hotel Kuala Lumpur - Grand BallroomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - Board Meeting RoomShangri-la Hotel Kuala Lumpur - View
Superb
1878 reviews
9.1

great location, friendly staff, near to shopping centres...

Intan, Malaysia 

Shangri-la Hotel Kuala Lumpur - Deluxe Shangri-la Hotel Kuala Lumpur - Executive Room Shangri-la Hotel Kuala Lumpur - Executive Room Shangri-la Hotel Kuala Lumpur - Horizon Club Premier Shangri-la Hotel Kuala Lumpur - Horizon Club Executive Room Shangri-la Hotel Kuala Lumpur - Apartment Suite Room
Shangri-la Hotel Kuala Lumpur - Apartment Suite Room Shangri-la Hotel Kuala Lumpur - Lobby Shangri-la Hotel Kuala Lumpur - Garden Shangri-la Hotel Kuala Lumpur - Swimming pool Shangri-la Hotel Kuala Lumpur - Horizon Club-Club Lounge Shangri-la Hotel Kuala Lumpur - Horizon Club Lounge
Shangri-la Hotel Kuala Lumpur - Restaurant Shangri-la Hotel Kuala Lumpur - Shang Palace Shangri-la Hotel Kuala Lumpur - Zipangu Shangri-la Hotel Kuala Lumpur - Lafite Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe
Shangri-la Hotel Kuala Lumpur - Lemon Garden Cafe Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Lobby Lounge Shangri-la Hotel Kuala Lumpur - Grand Ballroom Shangri-la Hotel Kuala Lumpur - Board Meeting Room Shangri-la Hotel Kuala Lumpur - Board Meeting Room
Hotel Area: KLCC
Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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9.1

based on
104 reviews

Value for Money
8.8
Location
9.0
Staff Performance
9.1
Hotel Condition/Cleanliness
9.5
Room Comfort/Standard
9.3
Food/Dining
8.7
Groups (104)
Sim C. Groups Singapore, March 31, 2013
Superb Centrly Located City Centre Hotel

Excellent Staffs, Classy & Comfortable
9.3
We enjoyed our stay very much. Could not ask for more!
Bee K. Groups Singapore, March 17, 2013
Good hotel for a short stay

Breakfast selection was good, room was reasonable, clean and pleasant
8
Mark D. Groups United States of America, February 16, 2013
Lovely room and facilities.

Excellent set up.
10
enjoyed the room and check in. full 5 star all the way. excellent spa and full service.
Sightseeing/Attractions Tip: Walk around the city. Very nice.
Stuart K. Groups Australia, February 14, 2013
Amazing hotel!

Location & service
10
this hotel is all about looking after their guests! nothing is too hard and the management is thinking ahead. for example: the gym personnel has a water bottle and towel on every exercise station. darous (gym attendant who is super clean), said to me: "you are on holidays, your time is precious so if you want to exercise, we need to make it easy for you"! wow!
Travel tip: This hotel is very service oriented! Well located and the gym is outstanding!
Karen D. Groups United Kingdom, January 16, 2013
awesome service

great location
10
This hotel had an absolutely fantastic location, nice and close to the petronas towers and shopping centres. Not to mention it was dirt cheap to get anywhere in a taxi also. Loads of restaurants in the area. The service at the hotel was 5 star for sure.
Lara A. Groups Australia, January 05, 2013
Nice hotel

Location, facilities, great shower
7
it is a great location any the staff are very attentive. the pool seems a bit old and could do with a facelift but on the whole a goof place to stay. the room had a good bathroom. the room itself isn't very big but maybe there are more expensive rooms that are bigger.
Maria M. Groups Portugal, December 25, 2012
Great Location but Rooms need refurbishing

central, walking distance from the Petronas and other sightseeings
8
I always enjoy the way Shangri-la makes me feel at home. The staff is impeccable and available at all times. I found their hotel in KL to have quite small rooms in comparison to other Shangri's.
Hotel Feature Tip: The breakfast is divine.
Roger S. Groups United Kingdom, December 09, 2012
Centrally located, good positon

Clean friendly
8
all to the standard i would expect, however i thought the swimming pool needed upgraging, it looked tired
Jee Y. Groups United States of America, November 25, 2012
Good location with a fancy lobby and pool.

Close to the Suria KLCC & Petronas Towers
8.3
The Shangri-la in KL was ok. The interior and amenities were good. Our room was a corner room and the size was not as big as we thought it would be. The pool area was nice, but because of rain, we didn't get to hang out there very much. The location was good as it was in walking distance to the Petronas Towers and there was a free shuttle to the other malls
Hotel Feature Tip: There's afternoon tea at the lobby cafe. However, the service and food was not as good as you would expect for a 5-star hotel cafe.
Hazlynda R. Groups Singapore, November 23, 2012
Excellent room

Friendly staff
10
we booked a horizon club exec room and when we checked in was upgraded to a suite room. the suite room was so spacious.it was such an excellent service received and the staff at the horizon club floor were all very friendly especially kat. she made sure we were comfortable and whenever we were having drinks at the horizon club, she would always come by to have a chat with us and asked if everything was fine. the food served during breakfast was also a big spread.
 

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Customer Reviews - Shangri-la Hotel, Kuala Lumpur

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