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Excellent 8.9
Based on 3364 reviews

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Excellent



based on 3365 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

SU T. from Malaysia
Couples
Stayed 2 nights in August 2016
Poor customer service
Overall is average Have some enquiry with staff over the counter, they are rude Room condition is good and spacious Location below average
Reviewed August 09, 2016

Maureen A. from United Kingdom
Families with young children
Stayed one night in April 2016
good location
pool was very nice. one of the oldest shangrila ive ever been
Reviewed August 08, 2016

Kai T. from Malaysia
Couples
Stayed one night in July 2016
Relxxx
Very clean room, variety of cuisine for breakfast Very spacious
Reviewed August 04, 2016

marcelino C. from Philippines
Business travelers
Stayed 2 nights in July 2016
business
Best hotel in klcc
Reviewed August 03, 2016

kok L. from Malaysia
Business travelers
Stayed one night in July 2016
very nice location and stuff performance
nice play to stay.
Reviewed August 02, 2016

Khui W. from Malaysia
Solo travelers
Stayed 2 nights in July 2016
Everything's perfect
Really enjoyed my stay with Shangri-La KL!!
Reviewed July 27, 2016

Cynthia T. from Malaysia
Couples
Stayed one night in July 2016
Gracious service
Though this is the first time I am staying in a Shangri-la Hotel, we have often eaten at Penang Shangri-la Rasa Sayang. We are always delighted with the gracious and genuinely warm service. Room decor a little old and therefore somewhat outdated, but nevertheless extremely comfortable and very clean. We had a lovely stay.
Reviewed July 26, 2016

JAE L. from South Korea
Business travelers
Stayed one night in July 2016
Review
Excellent location and hospitality The best hotel I have ever stayed.
Reviewed July 24, 2016

Ifran S. from Indonesia
Families with young children
Stayed 4 nights in July 2016
Very friendly staff hotel and the services are superb
Overall the hotel, services and location are excellent
Reviewed July 24, 2016

lida V. from Australia
Couples
Stayed 3 nights in July 2016
great
beautiful hotel
Reviewed July 20, 2016