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Excellent 8.1
Based on 5779 reviews

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Excellent



based on 5779 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.5
  • Location 8.1
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 7.7

Lini H.
Malaysia
April 20, 2016
One of the best!
Without a doubt it is one of the best hotel I've ever stayed. My family and I stayed at this hotel for almost 3 months and it has been a wonderful experience. Not only the hotel location are convenient and great (near access to shopping mall) but also the room is very spacious,comfortable and clean. I also have to say we enjoyed the food here esp the "Tandoori Chicken with paratha or biryani." it is VERY delicious and I highly recommend it! Even if im not staying at the hotel i would definitely come back for the Tandoori :D as for the japanese food, it was tasty but i think the menu need a little variety. The in room dining service was good, food arrived on appropriate time but I have to say for the supper order the food was not freshly made! I think any hotel, 5 star or not should NOT be serving their guest reheated food at any time. The fries is always soggy at night! I got nothing to complain about housekeeping, i always come back to a clean room and my laundry is properly handled. As for the facility area such as Gym and outdoor pool? Its very clean and the gym equipment are all in good conditioned n properly maintained. Due to this I always feel good working out there and had a great family time by the pool. But what makes my stay so great here is mostly because of the hotel staff. From the manager, front desk, concierge, Facility staff (Gym & Pool), housekeepers, technician and even the security are the most friendliest, HELPFUL n warmest people/hotel staff I've ever met. They all have made my family n my stay n presence feels so special n extremely welcoming. I wish I remember all of their names. They deserve good praise, for doing such a great job! But some of the staff that I do remember would be Mr.Ruben, Mr.Rusel, Mr.Shankar, Madam Hamidah, Mr. Kumar and Mr. Pirabu. Thank you so much for everyting! All of you have been amazing towards me n my family. Esp Mr. Pirabu, who has been a great fitness mentor to me, helping me and guiding me through my wor

mark R.
Philippines
April 20, 2016
good hotel
good location, good food, will come back again

somad S.
Indonesia
April 20, 2016
verry good
good location

Henry T.
Philippines
April 20, 2016
Very convenient just a few minutes walk to the exhibition center
would recommend this to business travelers

zolarman M.
Malaysia
April 19, 2016
100 % satisfactions...
locations very strategic, the room so marvelous and the most important thing for me the staf very humble.....

AZAIR B.
Malaysia
April 19, 2016
Nice Hotel
Near LRT station, Easy access to Sunway Putra shopping mall.

ali D.
Malaysia
April 18, 2016
really nice hotel...everything are fantastic..! will here again.
really nice hotel...everything are fantastic..! will here again.

CHUN O.
Malaysia
April 18, 2016
Good value for money. Awesome.
The hotel room is fantastic and spacious. Given a Petronas Twin Tower and KL Tower view room. The bed is comfortable. Easy access to Sunway Putra shopping mall. Breakfast was delicious and plenty of choices. Free parking provided. Definitely will come back to stay this hotel again.

Suhaily J.
Malaysia
April 15, 2016
Good
The Staff Is Very Helpful and the Environment Is Fantastic,

Victor T.
Indonesia
April 15, 2016
Great value for money
Enjoyed our two-night stay here. Room was clean, although despite it being a non-smoking room, ours smelled of stale cigarettes. We got upgraded to a bigger room at check-in, which was nice. Wi-fi works, just don't expect reliable high speed. There is a free shuttle service that can take guests to nearby KLCC and other malls. This hotel is situated above a mall, so getting food isn't a problem.