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Excellent 8.1
Based on 5736 reviews

Recent customer comments

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Excellent



based on 5736 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.5
  • Location 8.1
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 7.7

Hailmy Z.
Malaysia
January 12, 2016
Quick Rejuvenate
Location, location and location
ok, mall is part of the building, convenient, parking was abit difficult as we went on weekends

Hock S.
Singapore
January 11, 2016
Pool maintenance needs to be looked into
Location, good food at breakfast, comfortable rooms.
Everything was good except the pool maintenance. Looks like it had not been maintained for quite a while.

anegala P.
Malaysia
January 11, 2016
D hunger tat I brought into dream
Best things... 1. D placed wer it situated, very easy to go around and shop..2. D shuttle service, although I never use it... 3. 24 hours gym
Let me start from d begining.. I was not sure wer was d free parking area of d hotel.. I drived into the mall parking n used my touch n go ️card.. Had to call d hotel ppl to ask wer was d free parking area.. Was informed d location d d same as d mall.. I was relieved ️️fr once before hearing tat I shoulndt hv used d touch n go ️card.. So I had to drive out.. Come in again and get a ticket... 2. Then I went to d lobby..I was given d room cards n wifi password n username.. I tried to key in d wifi password; it doesn't seem to work for a millionth time.. Called d lobby n told her abt my difficulty, d receptionist responded with... Hmmmmmmm ( not well trained!!!) At nite around 11pm.. V ordered food ( mamak mee n hot milo) waited for our 1 hour.. N v dozed off waiting for d bill Next day v ordered dining in bfast..was promised 20-25 minutes.. Food reached to our doorstep after 45 min.. But at least d food arrived.. Was delivered my non Malaysia worker.. Asked him how much.. He told rm94, v took cash n paid him.. Came back n sat to start eating, d bell started to rang again.. Curiously opened it, it was d same guy.. Saying it wasn't 94.. But is 110rm.. Feel like knocking my head sumwer.. Y is a 5 star hotel employe a worker with language barrier? Overall.. I won't rate it as 5 star n they should definately try to improve themselves

NORAZNINA E.
Malaysia
January 11, 2016
Nice place to stay
clean, clean and clean

Annie T.
Malaysia
January 11, 2016
Bad dining experience
New, clean, location
Overall good experience, especially the front desk service, hotel facilities and location. Only down side is our dining experience. We were told that the breakfast is ending at 11am, and so we decided to come down at 10.10am since we thought we'll have enough time. After we paid for it, we went to take some food, only then we realised almost all tables were packed with used dishes and had not been cleared. So we went for a large clean table. The table was also setup with lots of plates, cups and cutleries to a point that we barely had enough space for the plates we just took. By 10.30am, we were surprised by a staff telling us that it is already the last order for the breakfast, and she told us to take all the food that we wanted and put them on our table. That left us less than 10 minutes to get all our food, and put all of them on our table that is already packed with empty plates. She did not tell us about this when we paid. And no one came and clear our used dishes as well. We also realised there was only 1 staff that was doing the clearing there. I did not enjoy my breakfast there, and I'll opt for breakfast at the mall next to the hotel for my next stay.

aHMAD K.
Singapore
January 11, 2016
spacious room
good choice of breakfast , next door shopping mall, near world trade centre
Very good., was ugraded to cub room , Thank you very much , look forward to have the same next visit.

kyukwon C.
South Korea
January 11, 2016
nice hotel
nice rooma nd good staff

Karim S.
Egypt
January 10, 2016
Greater every time
Location, cleanliness, friendliness
Since my girlfriend is working in Singapore, so the hotel has become our favorite official place to spend our time together when she comes back to Malaysia. Just the perfect place for the perfect price.

Hartini S.
Malaysia
January 10, 2016
One Stop Centre
Location, value for money & good security
Awesome

Harun L.
Malaysia
January 10, 2016
Good location since attached to shopping complex a
food, location and environment
Good location since attached to shopping complex and nearby LRT station