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Excellent 8.1
Based on 5779 reviews

Recent customer comments

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Excellent



based on 5779 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.5
  • Location 8.1
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 7.7
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Borhan S.
Singapore
December 18, 2015
Offered to upgrade to a very big room.
Staff, braakfast & room
Very satisfied to be offered upgraded room (FOC) which is very big with sofa and dining table. Clean and comfortable. My whole family enjoyed the room & facilities. Thanks Sunway Putra Hotel KL.

SYAKIMA S.
Malaysia
December 18, 2015
A great weekend getaway
Clean, new refurbishment, near to shopping mall
My family and I had a pleasant stay in Sunway Putra Hotel. The room was spacious and clean. It's convenience since the hotel was next to a shopping mall.

Ahmad M.
Malaysia
December 17, 2015
super comfy
location, F&B, shopping mall
great hotel that offers value for money service

Ahmad M.
Malaysia
December 17, 2015
Great Hotel, great location
location, food & ambiance
exccelent

mohamad H.
Malaysia
December 16, 2015
clean
clean comfort n good food
the only problem is accessibility to car park

ENG C.
Malaysia
December 15, 2015
awesome stay
stuffs performance, food and location
When I check-in, the stuff upgrade me to a bigger room as we were three persons. its was great as the room bigger than what I have stayed (superior) before.The check-in progress done in fast and provide very nice reception although they were having a big group of customers ( UMNO meeting ). The breakfast taste really good .

rahim A.
Singapore
December 15, 2015
Holiday in KL
The staff are polite and helpful.
It was very bad when I check in the rooms that I book was fully utilised, so the reception upgrade me to a deluxe but cannot confirm with me the time that I can go in to my room as it was not clean yet. I got frustrated and aproach the Manager and inform him about the problem, so the Manager got me a room that which I could in about 1 hr which is a suite room as the staff is cleaning the room. The Suite given don't look like a 5 star rated hotel. Futhermore when I check- in the time was about 2pm I dont understand why my room is not ready and furthermore there was no compliment given to me while waiting for the rooms to be ready we were all left starving.

Chia T.
Malaysia
December 14, 2015
Surprised by the hotel
Convenience, value for money (promotion), great view of KLCC
Very good indeed

hamidah J.
Malaysia
December 14, 2015
Good location
Good location, comfortable room n cleanliness
It was a nice stay. I checked in late almost 6pm but the staff told me no room available and asked me to wait. I didnt want to wait as i checked in quite late and no room available was not my fault. The staff was good in handling the situation and he upgraded my room so that i can checked in at that time. Apart from arguing to get a room at the time i checked in , the hotel was great . And the staff handled it well.

siti B.
Malaysia
December 13, 2015
Best
Best syok nice
Good