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Excellent 8.1
Based on 5715 reviews

Recent customer comments

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Excellent



based on 5715 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.5
  • Location 8.1
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 7.7

Muhammad A.
Malaysia
September 02, 2015
Near to city, beautiful city view
You can go around kl by taking tren infront of the hotel..i u want to shop the mall it just down the hotel...during night time you will have nive view of kl city (kl tower & klcc)

Safiah S.
Singapore
September 01, 2015
Not clean
Customer service and location
I came down to KL for 4 days for a conference at PWTC which was amazingly just beside Sunway Putra Hotel. I had lots of expectations on the hotel since it was labelled as 5 star. Check in was okay, I had to pay RM200 deposit, didn't understand why it was that much compared to other 5 stars hotel I have stayed. Nevertheless, it was just a deposit. My room was a standard room. The toilet was the biggest turn off. It was extremely dirty with faeces stains. I had to clean it all before usage. Next was the bed, it was dusty and had hair strands and so was their carpet. It was pretty obvious that they didn't vacuum the carpet. In terms of breakfast, there's weren't lots of varieties of food. It was complete disappointment.

Heng Y.
Malaysia
September 01, 2015
Affordable and Great Location
Value, Location and Food
It's awesome due to the helpful staffs, great location and good cleanliness of the room.

Sebastien L.
France
September 01, 2015
Great hotel at a great rate
Staff, room, Breakfast
This hotel is great and for the price you pay it is a steal. The room are very decent, big and all the amenities you want. However the mini fridge was empty and TV stations are limited as well being of poor picture quality. Hence why I would rate it 4 stars deluxe vs 5 stars. The breakfast is fantastic and there is something for everyone. The staff are just great and here to assist you with every need you have.

NURFAEZAH J.
Malaysia
September 01, 2015
repeat guest
grand,big and privacy
just love this hotel surrounding. always choose to stay here compare to other hotels.

MAIZATUL A.
Malaysia
September 01, 2015
Good!
Room,service staff,food
Generally satisfy with the room and service provided. Location not bad, facilities provided also good and family enjoy the stays

nisha K.
Malaysia
August 31, 2015
Good location..nice hotel
Very good location near LRT
Very good

Fong L.
Malaysia
August 31, 2015
average
next to MRT
Friendly staff. The adjoining Mall is not impressive

Dr.Balachandran I.
Malaysia
August 31, 2015
Good ambiance, but lobby n check in on 8th floor.
Accommodation n the food n also your staff. Tq.Hteat
Great stay n Will come back .U got a good team of staff, very polite n corrticuos n polite.

Stephanie D.
Australia
August 31, 2015
Amazing!
Everything is amazing!