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Excellent 8.1
Based on 5634 reviews

Recent customer comments

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Excellent



based on 5634 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.5
  • Location 8.1
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 8.3
  • Food/Dining 7.7

8.4 Mohammad H.
Brunei Darussalam
June 13, 2016
Excellent
Excellent

8 MOHD R.
Malaysia
June 12, 2016
Comfortable and Luxurious!
Nice Stayed!

6 Noor H.
Malaysia
June 12, 2016
So far so good
Recommend

9.2 Steven B.
United States
June 11, 2016
Excellent hotel; Quiet area
It is 3 train stops from KL Sentral and next to a quiet mall. We did use the pool and work out rooms, which were nice, but pool was a little dirty and workout room was not staffed. We did not use the restaurants. The front desk service was efficient and professional. The duty managervwas helpful with a room change. The transportation (shuttle) was poor due to inadequate information as to the pick up and drop off points. Also, once we ordered the shutlle, but it left without us! The hotel is modern, clean, and a short walk to the Putra and PWTC train stations. The rooms were spacoius, nicely-decorated, very clean maintained. The cleaning staff were excellent.

6.4 Chee Y.
Singapore
June 10, 2016
Aircon Condensate Water Rained onto the room
When we check in, we found that the basin water cannot drain off and the lever is broken. Have to call maintenance to fixed it. Then at midnight while we were sleeping, the airon drain pipe choke and the condensate water just rained down to the corridor wetting the carpets. Need to call the maintenance for a second time in one stay. The maintenance just claimed that the pipe choke with jelly and they just use a vacuum cleaner to suck out the water and jelly.

8.4 nur H.
Malaysia
June 10, 2016
Good
i like to come again

10 Azrol M.
Malaysia
June 09, 2016
Fantastic Stay!
We had a fun weekend. The hotel was funtastic. Location is convenient and easy access to public transportation as well (LRT). Hotel is accessible to the shopping mall, so no problem to do shopping and activities with kids. Hotel staffs are friendly and very helpful. Syabas!

5.6 Siew L.
Malaysia
June 09, 2016
Good hotel but location is not so good
Fast check in and everything is ok. Swimming pool is pretty small. Expect a better one. Buffet spread is quiet good. There is only one shopping mall.

9.6 Eik T.
Malaysia
June 09, 2016
Great hotel.
Nice & comfortable hotel. Very convenient, next to the Shopping mall & LRT station. Clean, quiet and comfortable room make me come back for 2nd time stay.

8 Noraida I.
Malaysia
June 08, 2016
Large room
the room is nice n clean. staff very helpful.