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Excellent 8.1
Based on 5777 reviews

Recent customer comments

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Excellent



based on 5777 reviews
  • Cleanliness 8.2
  • Facilities 8.5
  • Location 8.1
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.3
  • Food/Dining 7.7

Marziana P. from Malaysia
Couples
Stayed one night in August 2016
Good location value for money
Staff very helping Access to mall
Reviewed August 16, 2016

widiana R. from Indonesia
Families with older children
Stayed 3 nights in August 2016
Quite good stay
I stayed in Sunway Putra Hotel around 4 Days 3 Nights, stay in this hotel is quite good, location near Tourist Attraction, near a shopping mall, because one complex with the hotel, room is quite big enough for us for three persons, maybe for the cleanliness is ok, but maybe the bed wasn't to tidy up when my brother first arrived at the hotel, the bed not really tidy little bit messy, the bathroom is clean, but maybe can check again, because i found a coackroach. The hotel i thaught maybe need more lift, because hotel is a lot of group, when we want going up to our room we must queuing first, when we checked out too, we must waiting the concierge to luggage down my things must wait around 40 minutes, and the counter or reception just only 3 maybe need extra 2 again or 3, because i must queuing again and wait for 45 minutes, but all is good and ok, but please improved the minus things you have for give the best experience to the guest in the future, Thank you
Reviewed August 16, 2016

BRIAN D. from Malaysia
Business travelers
Stayed 3 nights in August 2016
Clean and accessible, but service and facilities need to improve
I was here for a conference and what is noticeable is the lack of facilities for MICE. Floor space is good nonetheless. I'm impressed by how clean their room is and as it is accessible to LRT, it is easy to move around KL from this hotel. My only complaints are their slightly poor reception service (need more manpower behind the counter) and the absence of a bar.
Reviewed August 15, 2016

mohd I. from Malaysia
Business travelers
Stayed one night in August 2016
Comfortable
Comfort
Reviewed August 15, 2016

Teow T. from Malaysia
Solo travelers
Stayed one night in July 2016
Good
Its value for money
Reviewed August 15, 2016

SH B. from Singapore
Business travelers
Stayed one night in August 2016
Very nicely renovated. More TV channels would be good.
Reviewed August 13, 2016

Welly P. from Malaysia
Couples
Stayed one night in July 2016
trade fair
good location , room was just fine. expected more
Reviewed August 13, 2016

Thien N. from Malaysia
Couples
Stayed 2 nights in March 2016
Mall downstair
Shopping mall just beside the hotel.
Reviewed August 11, 2016

Christian S. from Indonesia
Solo travelers
Stayed 2 nights in July 2016
LOVELY HOTEL
Good Location. Walking distance to TRAIN and also connecting with shopping mall. Various choice of breakfast. FITNESS 24 HRS. Unlucky that once i stay the sauna room is under maintanance. Nice Swimming pool. Staff also very helpful. Room Clean. INTERNET WIFI : VERY GOOD. (its very important for me) :) Function Room is Good. ALSO Happy that Have Free Shuttle to BUKIT BINTANG. (ALPHARD)
Reviewed August 09, 2016

Michael K. from Germany
Couples
Stayed one night in January 2016
Convenient
The hotel is build on top of a mall, so for shopping it is very convenient. Apart from this it is good value.
Reviewed August 09, 2016