In the midst of ChinatownGuest Rating: 4.0
geraldine b.
United States of America
Solo Traveler
Date of Stay: 21 Sep 2008
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I thought it was a convenient place to stay and worth the price.
Very good staff, clean room, near the Petalinka market and the Central Market. Internet available. Right across from the hop on hop off bus stop, a real boon to easily access the city sights.
Plumbing needs some work; faucets leaked. Bathroom very small and difficult to get to the toilet because door opens inward block the way. One has to step into the shower to close the door to reach the toilet.
- Sightseeing/Attractions Tip : Hop on hop on bus stop just across from the hotel -a great way to get around the city and stop at key sites.
I will come and stay here again.Guest Rating: 4.8
Tzu-Ching K.
Taiwan
Business Traveler
Date of Stay: 10 Sep 2008
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It's a very new hotel, and located at the middle of the city, plus the various mass transit systmes, national attractions such museums and park. It's in China Town, and is close to the Indian Town. Just by walking around, I got to see all the people of various cultures and practices.
Other than the location, Swiss- Inn Hotel Kuala Lumpur provided breakfast buffet and very nice tea bags in the room. I purchased the room through Agoda. The cheaper price gave me no choice of the room. Though it seemed small, but the room was cozy and the bed and all others were worth the price.
Swiss- Inn Hotel Kuala Lumpur is new and clean. Perfect location for a fair-priced accommodation. Agoda's purchase gateway made it an even attractive and valuable choice.
One receptionist was a bit long-faced. Later, I was reminded that Malaysian staff had to work more than 12 hours a day. The exploitative nature probably explained why the front-desk receptionist wasn't too cheepy.
- Sightseeing/Attractions Tip : For short stay at KL for example 1-2 days, go visit the national museum and the bird park near the heritage train station. Both are good and give relaxing and quick view of this country's development and modern side.
Will not stay in this hotel againGuest Rating: 1.8
Sally P. C.
Philippines
Family with older children
Date of Stay: 07 Sep 2008
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The hotel staff cannot converse well in english, maybe that is y we felt they are not hospitable. They are not effective because they cannot give us the assistance we need.the breakfast is repetitive. it's the same everyday so we ate less and less. We cannot distinguish the difference between a family room and a deluxe room. It's not even 3 star hotel. We might come back if they improve.
location
uninformative staff- cannot even let us know how to go around places. we later found out for ourselves there's a hop on hop off bus!
We asked for assistance how to send out documents sealed in an envelope already. they told us to go to the post office. we had to contact Phils (home country) for help and was given dhl tel. number and was able to send out docs.
there's a new wing in the hotel but they don't want to let us stay there. we felt it's reserved for westerners only, not for asians!