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Very good 7.5
Based on 5070 reviews

Recent customer comments

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Very good

based on 5070 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.3
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

October 27, 2015
It's overrated
Location and big room
Location was good as it's in the center of the city. However, hotel reception didn't provide refrigerator/freezer service for a breast-feeding mother to keep her breast milk and ice packs. The mini bar in the hotel room was not cold enough to store the breast milk. Ice packs were totally melted and ended up 6 packs of my breast milk went down the drain. Room was fulled of "cigarette?" smell even though I requested for a non-smoking room.

Handi S.
October 26, 2015
Everything is Oke & staff are friendly.
Food, Room Condition, & Location

Rosnazihah Z.
October 26, 2015
Bad service
Bad service, no toothbrush in room, need to ask from housekeeping, lift and phone were not working for more than 2 hours.. Need to pay the hotel guest parking

chan L.
October 24, 2015
air con broke down and floor dirty. I had to mop
Food is ok. Staff very courteous and good service.
the breakdown of air con on next day was a blemish. The floor in the room was dirty I had to mop it. The flushing cisterns of 1515 & 1315 were defective. Replacement room was carried out very efficiently and fast

Monica S.
October 21, 2015
Good location but need a more friendly staff.
Good location, good shuttle service, near Bukit Bintang Street
The hotel is easy to find and near bus station also near food centre. And also very easy to find restaurant and near Bukit Bintang street, so there's variety of night food. We also can walk to nearest shopping mall. There's shuttle provided by the hotel so that we can go to the Chinatown or KLCC.

Aishath N.
October 20, 2015
The hotel needs renovation
Friendly staff, clean and good location; close to LRT station, malls and eateries
The stay was comfortable and the staff were very helpful. However, the hotel needs renovation. Sauna was not working and we could not use. Swimming pool was too small. Bathroom condition was really bad

nur E.
October 19, 2015
Upgrade the breakfast
Pretty comfy lobby, Security Lift, Shuttle service
It was fine but we were so disappointed with the breakfast.

Shierly A.
October 19, 2015
Pleasent Stay
Comfort, Nice staff, Good location
Its really nice to stay at this hotel..

Irvin T.
October 18, 2015
Room customer service location

How H.
October 13, 2015
Bad atittude of staff
Feeling not good