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Very good 7.5
Based on 5047 reviews

Recent customer comments

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Very good

based on 5047 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

Chow M.
Hong Kong
August 06, 2012
close to buting walk
clean and tidy
easy to find helpful front desk house-keeping is not always helpful 5 mins walk to jalan alor 10 mins walk to buting walk 15 mins to China town no metro nearby pudu bus station nearby (can go cameron highland, etc) breakfast is good with many choices (even roti) no zebra road nearby... difficult to cross the road no wifi at room but wifi is strong at lobby lounge (password needed)

Chow M.
Hong Kong
August 06, 2012
非常近阿羅街, 武登區
no wifi at room tv programmes are limited in number clean washroom walk-able distance to jalan alor we even go to twins tower on foot (actually hotel free shuttle bus are available at 2 and 4 pm)

David C.
August 06, 2012
Great Location with great services
Nice room, great location and surrounding areas and good value for money
This Hotel is in the City center and close to alot of attractions, shopping places and restaurants. The room is quite nice, a good value for money, would recommend to friends and family.

Rosalia V.
United Kingdom
August 03, 2012
Very Good Family Hotel
Great location, spacious rooms
The Swiss-Garden is a very good option for a family vacation - very good central location, the family rooms are spacious, well-equipped and comfortable. The service and the breakfast are very good too.

Tan T.
August 03, 2012
Lovely hotel and service with a smile
stractegic location which near to shopping area (bintang walk). Rooms are clean. Too bad no wi-fi in hotel room.

Cheow S.
August 03, 2012
big, busy hotel
good location
old hotel but good location. Very convenient for people taking coach from Singapore, coach driver will make a stop in front hotel for passenagers to alight. It's walking distance to Chinatown and also busy shopping street, Jalan Bitang.

Sarah R.
August 02, 2012
Nice hotel but rooms need upgrading.
Very fast service.
We stayed for a night in the fasting month - the sahur buffet could be better. Our room feels old and is in need of a facelift/upgrade. Regardless, we had a pleasant stay. Our 3 year old spilled her milk on the mattress and housekeeping hauled in a new one in no time.

Mashalah Z.
August 02, 2012
Great location & enough rooms.
near shopping center
This hotel is near long distance bus station and also near Kuala Lampur shopping center. The rooms are very clean and the hotel staffs are very friendly. But there is no wi-fi in hotel. so they charge you for it extra and you can use just one lap top if your partner wants to read her email has to use the same lap top. your wi fi devices are also useless

ricky C.
August 02, 2012
Great location
Close to China Town and Bintang
Having stayed at this hotel before, I was extremely disappointed with the last visit. The rooms where dated and the service seems to have dropped off. I will be looking for a new hotel in KL

Gabriel W.
July 31, 2012
Good Value Hotel
Friendly Service
Rooms are clean and spacious with little to complain about. Breakfast spread could do with a little improvement.