arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.5
Based on 5063 reviews

Recent customer comments

Filter by traveler type
Very good



based on 5063 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

Patrick F.
United States
November 12, 2014
Great Stay in KL
Great location near real KL neighbourhoods, pool was wonderful and price was excellent.

Venkata A.
India
November 11, 2014
Review on Swiss Garden Hotel KL
Spacious room, fast check-in, easy access to cabs
It was convenient as rooms are spacious and clean. Staff are friendly.

Li Y.
Singapore
November 11, 2014
Average rooms, good staff, ok location
staff not bad, location alright, convenient surrounding shops
It was alright. The hotel is old and needs upgrade or renovation to keep up with the newer hotels. Although the staff are nice, friendly and helpful.

Abdul S.
Singapore
November 11, 2014
Clean, Big Room, Great Location
Clean, Big Room, Great Location!
Clean, Big Room, Great Location. Value for money

WUI K.
Malaysia
November 10, 2014
Good location but stay was out of expectation
Strategic location, Easy access to convenient store, Nice cafe nearby
No clear sign to show driver the car park for the hotel hence mistakenly parked in the residences car park instead. Although they were linked together, but dragging luggages walking up and down changing elevators really put off the mood. Tried to go back and drive to the hotel carpark but was told at the car park entrance lady to pay the parking ticket first at the hotel lobby (RM10) else she will charged me again for the ticket. Very terrible communication among the hotel and the carpark. By the way, no free parking for hotel tenants??? Terrible! Hotel room was sighted slightly old, not sure is it 'intentionally' or literally. And what was that 'sour' smell?! Do they use vinegar or enzyme to clean the room?! My goodness! Definitely won't be staying again if I have a better choice. The only bright side was the nice cafe found around the corner (5 mins walk)

Sing T.
Malaysia
November 10, 2014
tiny room
tiny and without breakfast
i booked king size bed with breakfast, but end up only 2 single tiny bed and no breakfast served in the morning when we check with restaurant.

rommel R.
Philippines
November 08, 2014
Great location.
Great location. Near shopping and near restaurants.
Will go back and recommend this hotel to colleagues and friends.

Otie T.
Indonesia
November 07, 2014
Swiss-Garden Hotel Kuala Lumpur
Super trained Staff! Clean and Comfy Bed! Great BREAKFAST!!
it is absolutely nothing to complaint. love this hotel since i were studying in KL until now

Wee W.
Singapore
November 07, 2014
So-So
Nothing
Stayed for 3 nights. Was OK till last day when my host who came and picked me was charged for the parking. Seems strange as it was not done on the 1st 2 days.

Sheron F.
Sri Lanka
November 05, 2014
Comfortable stay
location, staff performance & standard
Comfortable stay