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Very good 7.5
Based on 5047 reviews

Recent customer comments

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Very good

based on 5047 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.4
  • Location 8.0
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.3
  • Food/Dining 7.2

Mazen K.
October 12, 2014
Bad hotel
1. Bad room service 2. Bad cleaning 3. Location is bad and taxi drivers charges alot 4. Small swimming pool 5. Old furniture 6. AC makes sound

Bill A.
United Kingdom
October 12, 2014
A Pleasant Stay
The hotel is well situated close to the bus and train station. Very close to some lively spots for eating and entertainment. The staff were very helpful during check in and check out.
It was very good.

October 11, 2014
Nice stay
Location, location, location
As a regular customer, no surprise. But a bit disappointed that the staff did not notice I am a regular customer (before the staff did notice it). The great thing about the hotel is its location, next to many very good restaurants and very living district: Bukit Bintang.

Alberto M.
October 09, 2014
Strange working team
near restaurants, near shoping mall, quite at night

Dean P.
October 08, 2014
good location over priced
location, breakfast
An older hotel, good rooms, good location, caters to middle eastern guests. much better than the budget dives but expensive by comparison. Our stay was ok ... no dramas ... but nothing great about this hotel.

October 07, 2014
Good Location
Walking distance to Bukit Bintang shopping area, China Town, Alor Street. Checkin till checkout everthing was good, no waiting. Nice room
Everything was perfect, definate will be back.

Chew Y.
October 07, 2014
My stay in KL
Quite strategy area, near to jln alor
Overall is ok, except there is no lift from car park to lobby

Abhijit D.
October 07, 2014
Stay at Swiss-Garden, KL
Breakfast, easy access from Puda Sentral
Stay was ok. Could have been better. A few small things that the hotel management could do - a) clean the carpets, b) train/educate some of their staff who are on duty in the lobby (not the reception/front off). As an example to my point b above, we reached the hotel around 4:30 AM. The staff in the reception was very friendly and willing to give us a room and early check-in, and he advised us to wait until 7:30 AM, which was fine with us. However, as we were taking a nap since we had not slept the night properly in the bus, one of the lobby folks (with a walkie-talkie) woke us up, asked if we were checking in, etc.. He was not too good with English. After we had managed to explain, he said we can sit or walk around but we cannot sleep as these were his GM's instructions. He had no answer on what we should do while we wait except repeating his GM's instructions.

Yu F.
October 06, 2014
Very grand
Comfortable, spacious room

October 06, 2014
Good stay
Nice room, good food and near central
Nice room, good food and near central